Assistant Manager

Thérapie Clinic; London; On-site; GBP 25,000 - 45,000; Full time

Job summary

An established industry player in aesthetic treatments is seeking an Assistant Manager for its Edinburgh St James Clinic. This role is pivotal in supporting daily operations and driving commercial success while fostering a positive environment for both clients and staff. With opportunities for leadership development and career progression, this position is perfect for those who thrive in a dynamic setting. Join a team that values empowerment and growth, and enjoy unique perks like free treatments and generous discounts. If you're passionate about creating exceptional experiences, this is the role for you.

Benefits

Uncapped Earnings

Free Laser Hair Removal

Generous Discounts on Treatments

10% off Fertility & Optilase Treatments

Extra Day Off on Landmark Birthdays

Longevity Bonus

Employee Assistance Scheme

Paid Training in Academy

Qualifications

• Excellent communication and teaching skills are essential.
• High level of organization and attention to detail is required.

Responsibilities

• Assist the Clinic Manager with daily operations.
• Manage and improve the day-to-day operation in the clinic.
• Ensure a 5-star service to clients at all times.

Skills

Communication Skills

Organizational Skills

Customer Service Skills

Time Management

Job description

Thérapie Clinic is a leading provider of Aesthetic Medical and Body treatments, with over 70 clinics across Europe and New York. Guided by our values of empowerment, disruption, and growth, we strive to change lives through exceptional care. We are hiring an Assistant Manager for our Edinburgh St James Clinic to support daily operations, drive commercial success, and create a positive environment for both clients and staff. This role offers the opportunity to develop leadership skills and grow within our amazing teams.

We want people to ‘Do their best work at Thérapie’ and as part of the Clinic Team, you will be integral to creating that environment and culture.

Key Responsibilities

1. Assisting the Clinic Manager with the daily operations of the clinic.
2. Managing and improving the day-to-day operation in the clinic.
3. Ensuring all team members deliver a 5-star service to clients at all times.
4. Ensuring all procedures and policies are followed as set by Thérapie Clinic.
5. Driving sales and ensuring the clinic works towards its full potential.
6. Supporting and mentoring team members for their career development.
7. Performing ad hoc duties as required.

Qualifications and Skills

1. Excellent communication and teaching skills.
2. High level of organization and attention to detail.
3. Excellent time management and organizational skills with the ability to self-direct.
4. High level customer service skills.

Perks and Benefits

Uncapped Earnings

With our uncapped commission structure, the sky's the limit!

Treat Yourself

Enjoy free laser hair removal, Free EmSella, and generous discounts on skin, Aesthetic, and body treatments—because our skin maestros deserve the best.

Share the Love

Avail spouse and family discounts, spreading the joy of Thérapie.

Sisterly Love

10% off Thérapie Fertility & Optilase treatments—because family helps family.

Special Treatments

• We offer one free treatment cycle of IVF/ICSI/RIVF after 2 years of service.
• Free laser eye surgery at Optilase after 2 years.
• Discounts on leading skin brands & treatments (Murad, Skin Theory).
• Career progression and management training opportunities.
• Paid training in our academy for a full week.
• Extra day off on milestone birthdays.
• Additional annual leave after 2 years of service.
• Confidential support services through our Employee Assistance Scheme.

Application Process

1. Explore Opportunities: Find the role that excites you.
2. Submit Your Application: Upload your CV.
3. Application Review: Our Talent Acquisition Partners review your application.
4. Initial Contact: Shortlisted candidates will be contacted for an interview.
5. Interview Stage: Complete the interview process.
6. Offer & Onboarding: Receive your offer and onboarding details.
7. Begin Your Journey: Attend training and start your career with us.