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Assistant Manager

Bravissimo

London

On-site

GBP 31,000

Full time

6 days ago

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Job summary

Join Bravissimo as an Assistant Manager, where you'll lead a dynamic team in providing exceptional retail experiences. With a focus on customer service and team development, you'll play a crucial role in ensuring every customer leaves feeling amazing. This full-time position offers a competitive salary and great benefits at our Oxford Circus location.

Benefits

Up to 25 days holiday

Opportunity to buy additional holiday days

Free 24/7 employee support

50% discount on full-priced items

Healthcare Cash Plan

Employer pension contributions

Life Assurance

Great training and learning resources

Long service awards

Access to discounts at various retailers

Qualifications

Experienced Assistant Manager with management skills.
Passionate about delivering excellent customer service.
Confident leader who develops team members.

Responsibilities

Support the Store Manager ensuring great customer experiences.
Lead and motivate the team to deliver outstanding service.
Take responsibility for store operations when needed.

Skills

Customer Service

Leadership

Attention to Detail

Creativity

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Assistant Manager, 37.5 hours per week, Permanent Contract in our Oxford Circus, London shop

Salary: £30,250 (inclusive of 10% London Weighting)

Bravissimo is a privately owned, award-winning multi-channel retailer who provide lingerie, swimwear and nightwear for women who wear a D to L cup. We have 25 shops in the UK, along with a well-established ecommerce operation. Since being founded in 1995 our purpose has remained the same; to inspire our customers to feel confident and uplifted, offering an amazing choice of beautiful styles and colours. We want our customers to feel celebrated, to feel like they belong and that Bravissimo is their place that they want to shout about!

Up to 25 days holiday
The opportunity to buy up to 5 additional days holiday each year
Access to free and confidential 24/7 employee support from Retail Trust
50% discount on full priced items for you, your family & friends, up to a limit
Healthcare Cash Plan for you and up to 4 children through Medicash
Employer pension contributions up to 6%
Life Assurance
Great training and learning resources
Long service awards after 5 years’ service
Access to new and upcoming products, with the opportunity to provide feedback
Access to discounts at many retailers, day out destinations and gyms through Retail Trust and Medicash

About the Job

As an Assistant Store Manager at Bravissimo, you will support the Store Manager in ensuring that every customer leaves the store feeling absolutely amazing. You will be a role model to your team, ensuring that our ‘feel good’ ethos is driven through every customer interaction.

You will lead the team to deliver a fantastic service to every customer. You should enjoy getting stuck in, but be a confident leader, ensuring that Supervisors are running their areas effectively. With a passion for excellence, you should strive to ensure that no customer ever leaves without having anything short of a true Bravissimo experience.

You should have great attention to detail, being able to juggle multiple priorities, whilst keeping customer experience at the highest level. You should also be able to think creatively and not be afraid to make suggestions that will enhance the customer experience further. As a member of the Management team, you should be able to take full responsibility for the store when required.

About You

We are looking for an experienced Assistant Manager with a genuine passion for delivering a service that makes a real difference to our customers. You should be a confident and empathetic leader, who thrives on developing others to succeed. As well as being passionate about your team’s success, you will also have a keen interest in your own continuous development. You should embrace change and have a fearless approach to new ideas that align to our purpose. As someone who strives for excellence, you should always be one step ahead through effective planning and a proactive mindset.

Whilst Management experience is essential, we can give you all the skills and knowledge you need about Bravissimo! We offer tailored training and development, and you will be surrounded by a team of caring colleagues who will support you every step of the way.

Please note, due to the nature of the roles in our shops, there is a genuine occupational requirement for post holders to be female. This is covered under Schedule 9, Part 1, of the 2010 Equality Act. Should you have any questions about this, please contact our recruitment team on 01926 459940.

Interested?

To apply for this role, please provide a copy of your CV along with a letter which should include why you would like to work for Bravissimo, why this position excites you and your current salary You will be prompted to add these at the end of the application process. To apply, please click the ‘Apply Now button'.

Please note, we do monitor applications as they come in and may close jobs to new applications should we receive enough candidates, so please do apply as soon as you can.

Seniority level

Seniority level
Mid-Senior level

Employment type

Employment type
Full-time

Job function

Job function
Customer Service, Management, and Training
Industries
Retail and Retail Apparel and Fashion

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