Abercrombie & Fitch - Assistant Manager, Covent Garden

Abercrombie & Fitch Co.; London; On-site; GBP 28,000 - 35,000; Full time

Job summary

Abercrombie & Fitch Co. seeks an Assistant Manager in London to drive sales, oversee operations, and ensure an exceptional customer experience. This role offers growth opportunities and an inclusive workplace culture. Ideal candidates will possess a Bachelor's degree or supervisory experience in retail.

Benefits

Quarterly Incentive Bonus Program

Paid Time Off

Indefinite Contracts

Paid Volunteer Day per Year

Merchandise Discount

Private Medical Insurance Available

Life and Disability Insurance

Paid Parental and Adoption Leave

Pension Plan with Company Match

Opportunities for Career Advancement

Qualifications

• Bachelor's Degree or one year of supervisory experience in a customer-facing role.
• Fluency in English required.
• Strong problem-solving and team-building skills preferred.

Responsibilities

• Drive sales results and oversee daily store operations.
• Lead talent management including recruiting and training.
• Ensure best-in-class customer service and store presentation.

Skills

Problem-solving

Communication

Team building

Multitasking

Fashion interest

Education

Bachelor's Degree

Supervisory experience

Job description

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Company Description

Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs.

Company Description

Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs.

The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates over 750 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com, and hollisterco.com.

At Abercrombie & Fitch Co., we lead with purpose and always put our people first. We’re proud to offer equitable compensation and benefits, including flexibility and competitive Paid Time Off, as well as education and engagement events, including various Associate Resource Groups, volunteer opportunities and additional time off to give back to our global communities.

Job Description

The Assistant Manager is a multi-faceted role that merges business strategy, operations, creativity, and people management. Strategically, assistant managers are responsible for driving sales results by analyzing the business and providing best-in-class customer service. They are responsible for overseeing daily store operations including opening and closing routines and driving efficiency in all store processes. Assistant managers leverage their creative expertise through floorset updates, styling recommendations and product knowledge. Assistant managers are also talent leaders, driving everything from recruiting and training to engagement and development. They are expected to show up, bringing their best selves everyday to create an inclusive place of belonging for their team and customers. With a promote from within philosophy, our Assistant managers will build upon their initial foundation and have the opportunity to grow into the future leaders of our store’s organization.

What You'll Do

Customer Experience

Drive Sales

OMNI Channel Fulfillment

Store Presentation and Sales Floor Supervision

Store & Stockroom Operations

Staffing, Scheduling, and Payroll Management

Training and Development

Communication

Asset Protection

Qualifications

What It Takes

• Bachelor's Degree OR one year of supervisory experience in a customer-facing role
• Fluency in English
• Strong problem-solving skills
• Inclusion & Diversity Awareness
• Ability to show up in a fast-paced and challenging environment
• Team building skills
• Self-starter
• Drive to achieve results
• Multi-Tasking
• Fashion Interest & Knowledge
  
  

Additional Information

What You’ll Get

As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values, but most importantly – with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward:

Quarterly Incentive Bonus Program

Paid Time Off

Indefinite Contracts

Paid Volunteer Day per Year, allowing you to give back to your community

Merchandise Discount

Private Medical Insurance Available

Life and Disability Insurance

Associate Assistance Program

Paid Parental and Adoption Leave

Pension Plan with Company Match

Training and Development

Opportunities for Career Advancement, we believe in promoting from within

A Global Team of People Who'll Celebrate you for Being YOU

• pending completion of 90 day probationary period
  
  

FOLLOW US ON INSTAGRAM @LIFEATANF

Any job offers for this role could be subject to and conditional upon the applicant carrying out applicable work visa formalities. You could be contacted by the company to find out which documents you will need to provide.

Abercrombie & Fitch Co. is an Equal Opportunity/Affirmative Action employer

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Customer Service

• Industries

  Retail and Apparel & Fashion

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