Assistant Manager

JW Lees Brewery; Llandudno; On-site; GBP 20,000 - 30,000; Full time

Job summary

Join a forward-thinking company as an Assistant Manager at a newly refurbished inn in Llandudno. This role offers the chance to lead a dynamic team, ensuring every customer experience is memorable. With a rich history of nearly 200 years, the company prides itself on its commitment to quality food and beverages. You will have the opportunity to grow your career while enjoying perks like annual profit sharing and discounts on food and drink. If you're passionate about hospitality and ready to take on a leadership role, this is the perfect opportunity for you.

Benefits

Annual profit share

30% discount on food and drink

50% off food when on shift

Discounted stays in hotels and inns

Wellbeing support

Career growth opportunities

Access to BenefitHub discounts

Qualifications

• Previous leadership experience in hospitality or retail.
• Passionate about customer service and team motivation.

Responsibilities

• Lead the team by example and ensure great service.
• Support the General Manager and take charge when needed.

Skills

Leadership

Communication

Customer Service

Problem Solving

Job description

A newly acquired addition to the JW Lees managed estate, Craigside Manor is currently undergoing a major refurbishment. We are looking for superstar Team Members, both front and back of house to be part of the new opening team in March 2025. Located in Llandudno, Craigside Manor will be a sophisticated Inn, offering elegant rooms, serving a high quality food selection alongside a fabulous range of wines, spirits and JW Lees beers.

What we offer our Assistant Managers:

Annual profit share, ensuring you share in the success of the company

30% discount on food and drink across our pubs and inns for you and friends and family

50% off food when on shift

Discounted stays in our hotels and inns

Wellbeing support with our Employee Assistant Programme

Great opportunities to grow in your role and progress your career

Access to JW BenefitHub, giving you access to a huge range of high street and online discounts

What an Assistant Manager does at JW Lees:

Get the best from your team. Leading by example, offering great service and motivating the people around you.

Be an expert in communication and be passionate about making every customer visit memorable.

You will be a key support for the General Manager, taking the helm when they are not around and taking the lead on some areas of the business.

Take ownership of problems and be commercially aware.

You will have previous leadership experience within hospitality or retail and be keen to learn and grow in your role

About JW Lees:

Proudly family owned and nearly 200 years old, JW Lees are the original modern, traditional brewer. With 150 pubs, inns and hotels across the North West and North Wales, we are passionate about great beer, fantastic food and memorable experiences.

We put people at the heart of our business, always doing the right thing and always sticking together. Our six values are at the heart of everything we do:

Proud - Savvy - Honest - Passionate - Personal - Together

Laura Carey

General Manager ‑ Craigside Manor

Email: [e-mail]

Llandudno