Assistant Manager

TN United Kingdom; Lancaster; On-site; Full time

Job summary

A leading company in sleep wellness is seeking an Assistant Store Manager for their Lancaster location. The role involves supporting the Store Manager, leading a team, and ensuring a top-notch customer experience. With competitive pay and benefits, this position offers opportunities for career growth and development.

Benefits

Monthly store bonus potential

Employee discount scheme

Medicash - cashback options

Unum Income Protection

Pension scheme

Discounted Gym membership

Cycle to Work scheme

Annual leave buy & sell scheme

Enhanced maternity and adoption leave

Career progression opportunities

Qualifications

• Experience as an Assistant Manager or senior Sales Consultant.
• Ability to coach and motivate a team.

Responsibilities

• Deputising for the Store Manager and ensuring operational standards.
• Using SleepPRO technology to assist customers.
• Completing sales paperwork and credit agreements.

Skills

Customer Service

Team Leadership

Communication

Sales Target Achievement

Job description

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Assistant Store Manager - Lancaster Store - Base salary of £24, with the potential to earn up to £28, with On Target Earnings

Deputising for the store manager, running the shift in their absence, training colleagues and helping our customers choose the right products for a great night's sleep!

The Role - Assistant Manager

We are currently looking for an Assistant Manager to join our team. You would play a significant role in helping us to achieve our vision, being a key player in moving our business forward, with your natural ability to set an example for the team to engage, inspire and offer advice to our customers to ensure they choose the bed that suits them best!

Your role as Assistant Manager will involve:

1. Deputising for the Store Manager in their absence, ensuring operational and brand standards are upheld in store.
2. Completing management tasks as required on shift, ensuring you have enough staff and resources as needed.
3. Using our unique SleepPRO technology to ensure our customers choose the right mattress for them, giving them a perfect night’s sleep every night, building rapport with them to advise on Sleep wellness.
4. Taking customers through the sales process and completing the required order paperwork and credit agreements (full training provided).

Working closely with your store colleagues to ensure we offer every customer an outstanding in-store experience, we will give you extensive product training, and ongoing coaching and support throughout your time with us, giving you every opportunity to succeed, progress and build your perfect career into Store Management and beyond!

In return for your contribution to the store's performance, we offer a competitive base salary plus uncapped individual commission once your minimum sales target is achieved.

On target earnings c£28, based on your sales target, but there is no upper limit to what you can earn beyond that!

Our busiest times tend to be when our customers are free to come in and visit the store, which includes evenings, weekends and bank holiday weekends. You would be expected to cover some of these as part of your working week but, we understand the importance of a good work life balance so would not be expected to work all of them.

It should be noted that due to the nature of our products, the role will involve you and your colleagues moving products around in-store and some cleaning tasks will be necessary to ensure the store and our products are in the best possible condition for our customers.

Skills Needed

We are looking for a current Assistant Manager or a senior level Sales Consultant with some team leadership experience to help coach and motivate your team with pride, passion and a positive ‘can do’ attitude.

• Devoted to delivering impeccable customer service with professionalism, ensuring our customers have an outstanding store experience. You will enjoy engaging with customers and can adapt your approach as appropriate to build rapport and establish their needs.
• Driven to ensure you meet your own targets and your team meet theirs. Ideally you will have helped to coach and develop your team previously and have confident communication skills, being able to track targets, spot sales opportunities.
• Being resilient and resourceful when you need to be, daring to try new things to help your store succeed.

Our Benefits!

• Monthly store bonus potential when your store achieves its target
• Employee discount scheme for Bensons products
• Medicash - cashback options for Health and Wellbeing services (dental, optical, virtual GP, other healthcare services and more)
• Unum Income Protection - for peace of mind if you’re off work long term due to illness
• Pension scheme – provided by Legal & General
• Discounted Gym membership
• Cycle to Work scheme
• Annual leave buy & sell scheme – you can top up your holiday entitlement or sell unused days to suit you
• Enhanced maternity and adoption leave
• Access to Retail Trust services (guidance and support on retail issues, mental health, wellbeing & financial topics)
• Learning and development programmes to gain new knowledge and skills
• Career progression – access to internal opportunities to build your career within Bensons for Beds
• Long service awards and ‘Love to Shop’ voucher rewards to spend as you like

About Bensons for Beds

We're Bensons for Beds! We put Sleep Wellness at the heart of everything we do. With years of experience in sourcing the best quality beds, frames and mattresses, at Bensons we understand how to design the perfect, tailored sleep experience. We have multiple locations and employ many colleagues. Under new ownership of Alteri Investors we have an ambitious 3-year plan to grow the business further and achieve our mission.