Assistant Manager

Halfords; Kirkintilloch; On-site; GBP 26,000 - 32,000; Full time

Job summary

Join a leading automotive service provider as an Assistant Manager, where you will play a crucial role in enhancing customer experiences and driving business performance. This dynamic position allows you to work closely with technicians and the Centre Manager, ensuring smooth operations and excellent service delivery. With a focus on career progression and comprehensive training, this opportunity is perfect for those passionate about the automotive industry. Enjoy competitive pay, an uncapped bonus scheme, and a range of attractive benefits that support your well-being and work-life balance. Take the next step in your career and be part of a thriving team dedicated to getting the nation back on the move.

Benefits

5.6 weeks’ annual leave

Up to 50% off garage bills

25% off Halfords products

Discounts on groceries and shopping

Family & Friends Discount Events

Trade Price Bike opportunity

Financial planning support

GP Access 24/7

Share save scheme

Health Cash Plan

Qualifications

• Hands-on experience as a mechanic is ideal for this role.
• Strong leadership and customer service skills are essential.

Responsibilities

• Assist the Centre Manager in daily operations and customer service.
• Drive profitability while ensuring high customer satisfaction.

Skills

Customer satisfaction management

Coaching and training

Technical/Mechanical ability

Health and Safety compliance

Excellent communication skills

IT proficiency

Time management

Valid driving licence

Job description

Ready for the next step in management with the UK’s largest Automotive service, maintenance and repair business and we offer great career opportunities, benefits, and an uncapped bonus scheme!

As an Assistant Manager, you’ll work alongside the Centre Manager to provide productive management and leadership, driving profitability, with a firm focus on the customers' journey. Ideally, you will have had previous hands-on experience as a mechanic as you will be dividing your time between the workshop, working alongside the technicians, and assisting the Centre Manager with daily sales and customer service.

If you have the desire to help drive business performance, are passionate about customer experience, and are looking for a long-term career with excellent progression and training schemes, this really could be the perfect opportunity for you. Don’t delay, apply today!

Salary and Benefits:

• £26,175 to £31,065 per annum
• Average uncapped bonus of £7,100 per year (with potential to earn more)
• 5 days a week (This centre is closed on Sundays)
• Earn extra with our refer a friend scheme – T&C’s Apply.

Benefits Include:

• 5.6 weeks’ annual leave
• Up to 50% off garage bills in our Autocentres and 25% off most of our Halfords products in our retail stores
• Discounts on everything from groceries, shopping, insurance, days out, restaurants, and more
• Family & Friends Discount Events
• Opportunity to buy a Trade Price Bike & enrol in the Cycle to Work Scheme
• Financial planning support via Wagestream - access up to 30% of your salary in advance
• GP Access, 364 days a year, 24 hours a day
• Join the Share save scheme with a 20% discount on shares
• Health Cash Plan – to access wellbeing services and claim back healthcare costs
• Pension Scheme & Life Assurance

You will be given every opportunity to progress your career at Halfords. This includes access to hybrid training plus the ATA & MOT Tester Qualifications too.

Skills and Experience:

• Experience / Ability to deliver high customer satisfaction and experience through effective management
• Experience / Ability to deliver coaching/training in the moment to colleagues
• Technical/Mechanical ability or experience
• Experience of meeting compliance standards across Health and Safety
• Excellent communication skills, verbally and written
• IT Proficient, with the willingness to learn in-house systems
• Good time management
• A current valid driving licence

National Tyres and Autocare is part of the Halfords family. We’re in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest Automotive service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move.

Not sure you meet all the criteria? We'd encourage you to take the wheel and apply anyway! At Halfords, we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.