Assistant Manager

Bel & The Dragon; Hook; Hybrid; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Discount on food & drink

Weekly tips paid

Discounted hotel stays

Healthcare Cash Plan

Wagestream access

Job summary

Bel & The Dragon Odiham is seeking an Assistant Manager to lead daily operations, guest experience and team motivation at our historic inn near Hook in Hampshire. You will drive service excellence, mentor staff, and support revenue growth in a fast-paced environment.

The role offers full induction, ongoing training, and a structured career path within the Fuller’s family, with generous staff benefits and career development opportunities.

Qualifications

• Ability to create a friendly atmosphere for the team and customers.

Responsibilities

• Hands-on leader responsible for day-to-day running of the business.
• Manage and motivate front-of-house and back-of-house teams to deliver great service.
• Drive training and development to maintain the Fuller’s standard of hospitality.

Job description

At Bel & The Dragon, we don’t just offer jobs – we are offering a chance to be part of something special. Our hotels are full of history and charm, with a real passion for great food and drink at the heart of it all. Every location has its own character, and so do the people who work here. Whether it’s a quiet corner by the fire or a lively evening at the bar, we create moments that feel personal and real.

As part of the Fuller’s family, our four core values – doing things the right way, being part of the family, celebrating individuality and always asking what’s next? – are at the heart of everything we do. If you’re someone who cares about quality, enjoys making people feel at home, and wants to be part of a team that’s proud of what it does, we would love to meet you.

Bel & The Dragon Odiham, a Grade II-listed former inn with features dating as far back as 1540, sits in the historic village of Odiham near Hook in Hampshire. Bel & The Dragon Odiham offers fifteen beautifully appointed bedrooms.

What we can offer you:

• An exciting variety of career paths: Explore a wide range of roles and career paths across our pubs and hotels.
• Supportive environment: We put people first and strive for a collaborative and trusting atmosphere where everyone is valued.
• Continuous growth: Engage in learning and development programs to fuel your personal and professional growth.
• 25% discount on food and drink, across all our pubs and hotels for you and your friends and family. Increasing to 30% after one year, 35% after three years and 40% after five years.
• A fair share of tips, paid on top of your hourly pay and paid on a weekly basis.
• Discounted hotel stays at hotels in the Fuller’s Family
• Access to ‘My Fuller’s’ – our online benefits platform where you can make savings at 100s of retailers and access discounted gym memberships, cinema tickets and much more.
• Healthcare Cash Plan – after one year with us you will have access to a 24-hour GP service and the ability to claim your money back for dentist and eyecare appointments.
• Full induction and training
• The option to receive up to 35% of your earnings as you earn them with Wagestream. This means you won’t always need to wait until payday.

What we look for in an Assistant Manager:

• Ability to create a friendly atmosphere for the team and customers.
• A hands‑on leader with the ability to manage the day-to-day running of the business.
• A confident manager with great decision‑making skills.
• Enjoy working in a fast‑paced environment.
• Interest in learning new skills to enhance your career with our industry leading training and development.
• Great communication skills
• Passion for fresh food, great wines, and engaging service.