Assistant Manager

McMullen & Sons Ltd.; Harlow; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Competitive salary

Bonus scheme

Shift flexibility

Meal discounts

Food & drinks discount on your day off

Family-friendly policies

Gratuities share

GROW Programme career development

Job summary

McMullen & Sons Ltd.Your Friendly Local pub concept is seeking an Assistant Manager to lead a busy team and deliver great guest experiences. You’ll join a long-established family business, with training, coaching and clear progression through McMullen’s GROW Programme.

Expect a supportive environment, flexible shifts and opportunities to develop within a progressive company. Join us to manage daily operations, drive service standards and contribute to a sociable local hub with affordable meals,

Qualifications

• Experience in assistant/shift management essential.
• Proven ability to lead a team and manage cash/stock.
• Willingness to participate in training via McMullen GROW Programme.

Responsibilities

• Exceed guest expectations daily.
• Lead the team to deliver outstanding service.
• Coach and guide new team members.
• All aspects of cash and stock control; rota planning.
• Management duties including bookings/functions and deputy to the manager.

Skills

Leadership

Customer service

Job description

35-40 hours a week

If your ambition is to build a career in a long established, successful family run business, where guests come first and quality is paramount, come and join us as an Assistant Manager. We’re independent, so believe in investing in the future and we love home-grown talent. We treat all our people like part of the family – you’ll be respected, trained, coached and encouraged to grow in confidence, to achieve more than you thought you were capable of.

Assistant Manager

So, if you’re as passionate as we are about maintaining the friendly local pub and would enjoy helping to create a social hub offering affordable meals and drinks, events and sports viewings you could be our next Assistant Manager at our Your Friendly Local concept, an important part of the McMullen Family. We can offer you…

• A competitive salary


• An achievable bonus scheme


• Shift flexibility


• 60% discounted meals when you are working


• 25% discount on food and 20% off drinks for you and your friends on your day off


• Family friendly policies including enhanced maternity and paternity pay


• A share of gratuities


• Fantastic career development through McMullen’s GROW Programme – currently over half of McMullen General Managers were promoted internally


• A valued position in a progressive company who treat people as a name, not a number

Key Responsibilities of an Assistant Manager

• Exceeding guest expectations daily


• Leading the team to deliver outstanding service


• Coach and guide new Team Members


• All aspects of cash and stock control


• Management duties including dealing with bookings/functions, rota planning, cellar management, and deputising in the Managers absence

Previous experience at Assistant Manager level is essential however further training will be given through the McMullen GROW Programme.