Assistant Manager

Little Vegas - Hammersmith; Greater London; On-site; GBP 23,000 - 35,000; Full time

Benefits offered by this job

Bonus scheme

Job summary

Little Vegas - Hammersmith is seeking an Assistant Manager to help deliver next level customer service and lead the team from the front. You will assist the Venue Manager with daily operations and the implementation of policies and procedures across the venue.

The role requires flexibility to work days, evenings, weekends and bank holidays, plus a DBS background check. Industry-leading bonus scheme is available for standout performance.

Qualifications

• Experience in delivering high level customer service
• Ability to lead and motivate a team
• Comfortable implementing and enforcing policies and procedures

Responsibilities

• Assist Venue Manager with leading and motivating the team
• Deliver next level customer service to customers daily
• Support policy and procedure rollouts across the venue
• Be flexible to work days, evenings, weekends and bank holidays

Skills

People skills

Professional presentation

Commercial awareness

Policy rollout

Job description

Little Vegas is an exciting new chain of Casino Slots opening rapidly across the UK.

Our passion is to provide true entertainment value in the market, offering top level customer service and build a brand known for it! Our drive and ambition is focused solely on becoming the top offering available and the only place our customers want to play.

As an Assistant Manager you will be responsible for ensuring that next level customer service is delivered to our customers day in and day out, assisting the Venue Manager with leading your team from the front and building a successful business.

What we are looking for;

• Engaging people who truly enjoy the art of customer service
• Professionally presented individuals
• Commercially minded
• Effectively manage policy and procedure roll outs

Requirements of the Role;

• Must be able to lead and motivate a team
• Must be flexible to work days and evenings
• Must be prepared to work weekends and bank holidays
• Must be prepared to undergo a DBS background check

Incredibly attractive, industry leading bonus scheme.