Assistant Manager

Little Vegas - East Ham; Greater London; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Industry-leading bonus

Job summary

Little Vegas is seeking an Assistant Manager to help deliver next level customer service and support the Venue Manager in leading the team at our London site.

You will champion policy rollout, motivate staff, and ensure smooth operation across day and evening shifts, including weekends and bank holidays. DBS background check is required. A strong team player with professional presentation and commercial awareness will thrive in this fast-growing casino chain.

Qualifications

• Experience leading a team in a fast-paced environment.
• Excellent customer service and communication skills.
• Smart, professional appearance and demeanor.
• Good commercial sense and ability to implement policy changes.

Responsibilities

• Lead and motivate the team to deliver outstanding service.
• Support the Venue Manager and help run daily operations.
• Ensure policies and procedures are rolled out consistently.
• Coordinate day and evening shifts including weekends and bank holidays.

Skills

Team leadership

Customer service

Professional presentation

Commercial awareness

Job description

Little Vegas is an exciting new chain of Casino Slots opening rapidly across the UK.

Our passion is to provide true entertainment value in the market, offering top level customer service and build a brand known for it! Our drive and ambition is focused solely on becoming the top offering available and the only place our customers want to play.

As an Assistant Manager you will be responsible for ensuring that next level customer service is delivered to our customers day in and day out, assisting the Venue Manager with leading your team from the front and building a successful business.

What we are looking for;

• Engaging people who truly enjoy the art of customer service
• Professionally presented individuals
• Commercially minded
• Effectively manage policy and procedure roll outs

Requirements of the Role;

• Must be able to lead and motivate a team
• Must be flexible to work days and evenings
• Must be prepared to work weekends and bank holidays
• Must be prepared to undergo a DBS background check

Incredibly attractive, industry leading bonus scheme.