Company Description
At Bluebird Care Newcastle and South Tyneside, we believe that care matters and are dedicated to providing the highest quality, premium home care services. Our mission is to enable our customers to remain in their own homes while offering flexibility and choice. We have earned a reputation for going above and beyond, providing premium services that offer reassurance to families. Clear and concise communication is at the heart of our service, ensuring we meet the needs and wishes of our clients.
Role Description
This is a full-time role for an Assistant Manager, located on-site in Boldon. The Assistant Manager will oversee daily operations, including staff management, scheduling, and ensuring compliance with care standards. Responsibilities also include supporting the care team, maintaining clear communication with customers and their families, and ensuring high-quality care. The Assistant Manager will participate in the continuous improvement of services and manage administrative tasks related to care delivery.
Qualifications
- Experience in staff management, scheduling, and overseeing daily operations
- Strong communication skills for interacting with customers, families, and staff
- Knowledge of care standards and regulatory compliance
- Ability to support and motivate care teams
- Administrative skills for managing care-related tasks
- Commitment to providing high-quality care services
- Experience in the healthcare or home care industry is advantageous