Assistant Manager

The Blackbird, Earl's Court; Greater London; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Food & drink discounts

Weekly tips

Hotel stay discounts

My Fuller’s benefits

Healthcare plan

Full induction and training

Wagestream

Job summary

Fuller’s, located at The Blackbird in Earl's Court, is seeking an Assistant Manager to lead a busy pub team and deliver exceptional guest experiences in a fast-paced setting.

You will oversee daily operations, drive service excellence, and contribute to a welcoming environment for guests and staff alike, supported by industry-leading training and a range of benefits.

Qualifications

• Ability to create a friendly atmosphere for the team and customers.
• Hands-on leader who can manage day-to-day operations.
• Confident manager with strong decision-making skills.
• Enjoy working in a fast-paced environment.
• Interested in learning new skills through training and development.
• Excellent communication skills.
• Passion for fresh food, great wines, and engaging service.

Skills

Team leadership

Customer service

Decision making

Communication

Fast-paced

Learning mindset

Job description

Join Fuller's: Where the true you thrives and diversity is embraced. At Fuller's we don't just offer jobs, we invite you to celebrate your authentic self. Our four core values – doing things the right way, being part of the family, celebrating individuality and always asking what's next? - define the essence of who we are.

Located near Earl's Court exhibition centre, The Blackbird attracts a large number of tourists and event visitors. It's an extremely busy spot during shows, and indeed most evenings, as the pub enjoys a good reputation for its food.

What we can offer you:

• An exciting variety of career paths: Explore a wide range of roles and career paths across our pubs and hotels.
• Supportive environment: We put people first and strive for a collaborative and trusting atmosphere where everyone is valued.
• Continuous growth: Engage in learning and development programs to fuel your personal and professional growth.
• 25% discount on food and drink, across all our pubs and hotels for you and your friends and family. Increasing to 30% after one year, 35% after three years and 40% after five years.
• A fair share of tips, paid on top of your hourly pay and paid on a weekly basis.
• Discounted hotel stays at hotels in the Fuller's Family
• Access to 'My Fuller's' - our online benefits platform where you can make savings at 100s of retailers and access discounted gym memberships, cinema tickets and much more.
• Healthcare Cash Plan - after one year with us you will have access to a 24-hour GP service and the ability to claim your money back for dentist and eyecare appointments.
• Full induction and training
• The option to receive up to 35% of your earnings as you earn them with Wagestream. This means you won't always need to wait until payday.

What we look for in an Assistant Manager:

• Ability to create a friendly atmosphere for the team and customers.
• A hands-on leader with the ability to manage the day-to-day running of the business.
• A confident manager with great decision-making skills.
• Enjoy working in a fast-paced environment.
• Interest in learning new skills to enhance your career with our industry leading training and development.
• Great communication skills
• Passion for fresh food, great wines, and engaging service.