Assistant Manager

RHR; Greater London; On-site; GBP 30,000 - 35,000; Full time

Benefits offered by this job

Monthly performance bonus

Career progression opportunities

Collaborative culture

Job summary

RHR in Central London is seeking an Assistant Store Manager to lead a flagship store and inspire a team of around 20 colleagues. You will work closely with the Store Manager to deliver exceptional customer experiences and strong commercial results.

The role focuses on coaching, driving engagement on the shop floor, and maintaining a high-energy, customer-centric culture that supports continued growth and performance targets.

Qualifications

• Experience as a Supervisor, Floor Manager, Deputy Manager or Assistant Manager within a customer-focused retail environment.
• Proven ability to lead, motivate and develop teams
• Strong commercial awareness and experience driving conversion and sales performance
• Energetic, hands-on leadership style
• Excellent communication and people management skills

Responsibilities

• Supporting the Store Manager in the day-to-day running of a busy flagship location
• Leading, motivating and developing a team of approximately 20 team members
• Driving conversion, customer engagement and service excellence across the sales floor
• Coaching colleagues to achieve and exceed individual and store performance targets
• Creating a positive, high-energy culture that delivers an exceptional customer experience
• Monitoring KPIs and implementing actions to maximise sales opportunities
• Acting as a role model for customer service and leadership standards

Skills

People leadership

Retail operations

Customer service

Communication

Job description

Assistant Store Manager | Central London | £35,000 + Monthly Bonus

Are you an experienced Supervisor, Floor Manager or Deputy Manager ready to take the next step in your retail career?

We're recruiting for an exciting Assistant Manager opportunity with a successful and growing womenswear retailer in the heart of Central London. This is a fantastic opportunity to join a privately owned brand with a genuinely positive culture and an impressive track record of delivering sustained like-for-like sales growth year after year.

The Role

Working closely with the Store Manager, you'll play a key role in leading a flagship store operation, inspiring a team of around 20 colleagues to deliver exceptional customer experiences and strong commercial results.

You'll be passionate about coaching and developing people, driving engagement on the shop floor, and creating an environment where customers receive outstanding service every time they visit.

What You'll Be Doing

• Supporting the Store Manager in the day-to-day running of a busy flagship location
• Leading, motivating and developing a team of approximately 20 team members
• Driving conversion, customer engagement and service excellence across the sales floor
• Coaching colleagues to achieve and exceed individual and store performance targets
• Creating a positive, high-energy culture that delivers an exceptional customer experience
• Monitoring KPIs and implementing actions to maximise sales opportunities
• Acting as a role model for customer service and leadership standards

What We're Looking For

• Experience as a Supervisor, Floor Manager, Deputy Manager or Assistant Manager within a customer-focused retail environment
• Proven ability to lead, motivate and develop teams
• Strong commercial awareness and experience driving conversion and sales performance
• Energetic, hands-on leadership style
• Excellent communication and people management skills

What You'll Receive

• Salary of up to £35,000
• Monthly performance bonus linked to store results
• Career progression opportunities within a growing business
• Supportive leadership team and collaborative culture
• The opportunity to join a successful brand with consistent growth and long-term stability

If you're passionate about fashion retail, leadership and delivering an outstanding customer experience, we'd love to hear from you.