Deputy Manager

Zachary Daniels; Greater London; On-site; GBP 32,000 - 40,000; Full time

Benefits offered by this job

Performance bonus

Benefits package

Job summary

Zachary Daniels is seeking a Deputy Manager for a flagship fashion retail store in Central London. You will lead a department, coach the team, and ensure outstanding customer service while driving commercial results.

The role focuses on delivering sales targets, maintaining premium standards, and developing talent within a fast-paced environment. Competitive benefits and progression await the right candidate.

Qualifications

• Experience leading a retail team in fashion or premium lifestyle environments.
• Proven track record of delivering sales growth and KPIs.
• Strong leadership, coaching and people-development abilities.
• Commercial mindset with confidence to act on trading performance.
• Excellent communication and organizational skills.
• Experience in fashion retail is highly desirable.

Responsibilities

• Lead and develop a high-performing retail team to deliver exceptional customer service.
• Drive sales performance by motivating the team to achieve KPIs and targets.
• Maintain visual standards and stock presentation on the shop floor.
• Support seasonal launches, promotions and merchandising initiatives.
• Monitor trading performance and use insights to maximise sales opportunities.
• Oversee stock management, replenishment and inventory control.
• Foster a positive culture and support recruitment and onboarding.

Skills

Retail leadership

Sales targets

Customer service

Tools

POS systems

Job description

Deputy Manager | Fashion Retail | Central London | Salary up to £36,000 + Bonus + Benefits

Are you an experienced Floor Manager, Department Manager, or Deputy Manager looking for your next opportunity with a leading fashion retailer?

We're recruiting an exceptional Deputy Manager to join a trend-led fashion brand in Central London. This is an exciting opportunity to lead a high-performing team, deliver an outstanding customer experience, and drive commercial results within a flagship store.

This role is perfect for a passionate retail leader who thrives in a fast-paced environment, loves developing people, and has a strong eye for commercial standards and operational excellence.

The Role

As Deputy Manager, you'll be responsible for leading your department, inspiring your team, and ensuring the highest standards of customer service, visual presentation, and operational excellence. Working closely with the senior management team, you'll play a key role in delivering sales targets while creating an engaging shopping experience for every customer.

Key Responsibilities

• Lead, coach and develop a high-performing retail team to deliver exceptional customer service.
• Drive sales performance by motivating your team to achieve KPIs and commercial targets.
• Ensure the shop floor is visually inspiring, well-stocked and maintained to the highest standards.
• Support the delivery of seasonal launches, promotions and visual merchandising initiatives.
• Monitor trading performance and use commercial insight to maximise sales opportunities.
• Deliver effective stock management, replenishment and inventory control.
• Lead by example, creating a positive and engaging culture on the shop floor.
• Support recruitment, onboarding and ongoing training to develop future talent.
• Ensure compliance with company policies, health and safety, and operational procedures.
• Work collaboratively with the wider management team to deliver business objectives.

About You

You'll be an experienced retail leader with a passion for fashion and customer experience.

You'll ideally have:

• Experience as a Floor Manager, Department Manager, Assistant Store Manager, or similar leadership role within fashion retail.
• A proven track record of delivering sales growth and achieving KPIs.
• Strong leadership skills with the ability to coach, motivate and develop teams.
• A commercial mindset with confidence making decisions based on trading performance.
• Excellent communication and organisational skills.
• A passion for fashion, people and delivering an exceptional customer experience.
• Experience within fashion, premium, lifestyle or trend-led retail is highly desirable.

What's on Offer

• Salary up to £36,000
• Performance bonus
• Excellent benefits package
• Career progression with a growing fashion retailer
• Opportunity to develop your leadership career within a flagship environment
• Collaborative, fast-paced and supportive culture

Floor Manager | Department Manager | Assistant Store Manager | Deputy Manager | Fashion Retail | Central London | £36,000 + Bonus + Benefits