Assistant Manager

Halfords; Grantham; On-site; GBP 34,000 - 43,000; Full time

Benefits offered by this job

On-target earnings up to £43,400

Base salary £34,000 - £36,000

Uncapped annual bonus

5 days a week

Refer a friend scheme

Job summary

Halfords, the UK’s largest automotive service, maintenance and repair business, seeks an Assistant Manager to support the Centre Manager, balance workshop duties with sales leadership and drive customer satisfaction.

You’ll lead technicians, coach colleagues, and ensure safe, efficient operations while pushing for growth and profit across the centre. A clear progression path and in-house training are offered.

Qualifications

• Experience in management and delivering customer satisfaction.
• Coaching and developing colleagues on the shop floor.
• Strong technical knowledge with Level 2/3 qualification or equivalent.
• Solid understanding of workshop operations, diagnostics and maintenance.
• Bring your own tools and use them in a busy workshop.
• Full, valid driving licence.
• Adherence to Health & Safety standards.

Responsibilities

• Assist Centre Manager with daily sales and customer service.
• Lead and develop the workshop team to ensure customer satisfaction.
• Drive profitability while managing workshop operations.
• Collaborate with technicians and management to meet targets.
• Maintain health and safety compliance on site.

Skills

Customer service leadership

Team coaching

Workshop operations

Time management

IT literacy

Education

Light Vehicle Maintenance Level 2/3

Tools

Diagnostics tools

Job description

Ready for the next step in management with the UK’s largest Automotive service, maintenance and repair business and we offer great career opportunities, benefits, and an uncapped bonus scheme!

As an Assistant Manager, you’ll work alongside the Centre Manager to provide productive management and leadership, driving profitability, with firm focus on the customers journey. You will have had previous hands‑on experience as a mechanic or management experience in a similar environment as you will be dividing your time between the workshop, working alongside the technicians, and assisting the Centre Manager with daily sales and customer service.

If you have the desire to help drive business performance, passionate about customer experience, and are looking for a long‑term career with excellent progression and training schemes, this really could be the perfect opportunity for you.

Benefits Include

• On-target earnings up to £43,400
• Comprising a base salary of £34,000 - £36,000
• An uncapped monthly bonus scheme with average additional earnings of £7,400 per year.
• 5 days a week
• Earn extra with our refer a friend scheme – T&C’s Apply.

What We’re Looking For

• Proven ability to deliver high levels of customer satisfaction through effective management and leadership
• Experience in coaching, training, and developing colleagues in the moment
• Strong technical/mechanical knowledge, ideally supported by a Level 2 or Level 3 qualification in Light Vehicle Maintenance (or equivalent experience)
• Solid understanding of workshop operations, diagnostics, and vehicle maintenance processes
• Bring your own set of tools and put them to great use in a busy, well‑equipped workshop
• Experience of maintaining compliance with Health & Safety standards
• Excellent verbal and written communication skills
• IT proficient, with the ability and willingness to learn in‑house systems
• Strong organisational and time management skills
• Full, valid driving licence

We’re in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest vehicle service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move.

At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.