Assistant Manager

Halfords; London Borough of Lambeth; Sur place; GBP 36 000 - 45 000; Plein temps

Avantages offerts par ce poste

5.6 weeks' annual leave

Health Cash Plan

Pension Scheme & Life Assurance

Cycle to Work Scheme

Discounts on Halfords products

Résumé du poste

Halfords in London is seeking an Assistant Manager to work with the Centre Manager, splitting time between the workshop and sales floor, driving profitability and ensuring an excellent customers journey.

You will bring hands-on mechanical experience or management in a similar setting, lead and train colleagues, ensure health and safety, and participate in the uncapped bonus scheme and progression opportunities.

Qualifications

• Proven ability to deliver high levels of customer satisfaction through effective management and leadership.
• Experience coaching, training, and developing colleagues in the moment.
• Strong technical knowledge of light vehicles with maintenance and diagnostic understanding.
• Hold a full, valid driving licence.

Responsabilités

• Support Centre Manager with daily sales and customer service in a busy workshop.
• Divide time between workshop tasks with technicians and management duties.
• Drive profitability and focus on the customer journey.
• Provide leadership to the team and ensure health and safety standards.

Connaissances

Leadership & people management

Customer service focus

Coaching and training

Technical knowledge of light vehicles

IT skills / in-house systems

Time management & organisation

Full, valid driving licence

Formation

Level 2 or Level 3 qualification in Light Vehicle Maintenance

Outils

In-house workshop systems

Description du poste

Ready for the next step in management with the UK's largest Automotive service, maintenance and repair business and we offer great career opportunities, benefits, and an uncapped bonus scheme!, As an Assistant Manager, you'll work alongside the Centre Manager to provide productive management and leadership, driving profitability, with firm focus on the customers journey. You will have had previous hands-on experience as a mechanic or management experience in a similar environment as you will be dividing your time between the workshop, working alongside the technicians, and assisting the Centre Manager with daily sales and customer service.

• Proven ability to deliver high levels of customer satisfaction through effective management and leadership
• Experience in coaching, training, and developing colleagues in the moment
• Strong technical/mechanical knowledge, ideally supported by a Level 2 or Level 3 qualification in Light Vehicle Maintenance (or equivalent experience)
• Solid understanding of workshop operations, diagnostics, and vehicle maintenance processes
• Bring your own set of tools and put them to great use in a busy, well equipped workshop
• Experience of maintaining compliance with Health & Safety standards
• Excellent verbal and written communication skills
• IT proficient, with the ability and willingness to learn in-house systems
• Strong organisational and time management skills
• Full, valid driving licence

We're in an exciting chapter - rapidly growing our business with a focus on motoring services and electric mobility. We're the UK's leading retailer of motoring and cycling products and services, and the UK's largest vehicle service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move.

At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.

If you have the desire to help drive business performance, passionate about customer experience, and are looking for a long-term career with excellent progression and training schemes, this really could be the perfect opportunity for you,

• On-target earnings up to £45,422
• Comprising a base salary up to £36,322
• An uncapped monthly bonus scheme with average additional earnings of £9,100 per year.
• 5 days a week
• Earn extra with our refer a friend scheme - T&C's Apply.

Benefits Include:

• 5.6 weeks' annual leave
• Up to 50% off garage bills in our Autocentres and 25% off most our Halfords products in our retail stores
• Discounts on everything from groceries, shopping, insurance, days out, restaurants and more
• Family & Friends Discount Events
• Opportunity to buy a Trade Price Bike & enrol in the Cycle to Work Scheme
• Financial planning support via Wagestream - access up to 30% of your salary in advance
• GP Access, 364 days a year, 24 hours a day
• Join the Share save scheme with a 20% discount on shares
• Health Cash Plan - to access wellbeing services and claim back healthcare costs
• Pension Scheme & Life Assurance
• You will be given every opportunity to progress your career at Halfords. This includes access to hybrid training plus the ATA & MOT Tester Qualifications too.