Assistant Manager

Harbour House Flushing; Flushing; Remote; GBP 18,000 - 22,000; Full time

Job summary

Harbour House Flushing, a waterside pub in the United Kingdom, is seeking an experienced Assistant Manager to support day-to-day operations and lead the team to deliver exceptional service. This full-time role requires hospitality experience, strong leadership, and excellent communication skills; you’ll oversee operations, maintain standards, and help drive guest satisfaction across shifts.

Flexibility for evenings, weekends, and holidays is expected, with pay from £14 per hour depending on

Qualifications

• Experience in a supervisory role within hospitality is essential.
• Strong leadership and ability to motivate a team.
• Excellent verbal and written communication skills.

Responsibilities

• Assist the manager in overseeing daily pub operations and implement procedures.
• Maintain high standards of professionalism, cleanliness and organisation.
• Monitor inventory levels and assist with ordering supplies as needed.
• Address customer inquiries and concerns promptly to ensure guest satisfaction.
• Support the management team in achieving operational and financial goals.

Skills

Leadership

Team Management

Customer Service

Hospitality Experience

Multi-tasking

Job description

from £14 per hour, depending on experience

Full-Time

We are seeking an experienced Assistant Manager to join our team at our waterside pub in Flushing. The ideal candidate will have a passion for the hospitality industry, with experience in restaurant or pub settings. This role involves supporting the day-to-day operations, help lead the team to deliver exceptional service.

Responsibilities

• Assisting the manager in overseeing daily operations within the pub, implementing procedures thoroughly
• Maintain high standards of professionalism, cleanliness and organisation at all times
• Monitor inventory levels and assist with ordering supplies as needed
• Address customer inquiries and concerns promptly, ensuring a high level of guest satisfaction.
• Support the management team in achieving operational and financial goals

Requirements

• Previous experience in a supervisory role within the restaurant or hospitality industry is essential.
• Excellent leadership skills with the ability to motivate and inspire a team.
• Proven ability to manage multiple tasks effectively
• Exceptional communication skills, both verbal and written
• Flexibility to work various shifts, including evenings, weekends and holidays as required.