Assistant Manager

Tortilla Mexican Grill plc; Coventry; On-site; GBP 31,000; Full time

Job summary

Join a vibrant team as an Assistant Manager in Coventry, where your passion for food and customer service will shine. This role offers a full-time, permanent contract with a competitive salary and a bonus structure that rewards your hard work. Enjoy flexible working opportunities, free meals during your shifts, and a supportive environment that prioritizes employee wellbeing. With clear paths for career progression and ongoing training, this is your chance to grow within a family-oriented company dedicated to high-quality Californian Mexican cuisine. If you're ready to make a difference and ensure every guest leaves happy, we want to hear from you!

Benefits

Flexible working opportunities

Free meals on shifts

33 days paid holiday per year

Incentives including holidays and festival tickets

Discounts on cinema tickets and high street shops

Wellbeing support including free counselling

Qualifications

• Experience as an Assistant Manager or Supervisor is preferred.
• Passion for food and excellent customer service.

Responsibilities

• Train and inspire a happy team while ensuring excellent service.
• Manage GP and Labour control effectively.

Skills

Customer Service

Team Leadership

Food Safety Knowledge

GP & Labour Control

Education

NVQ in Management

Job description

Here at Tortilla, we are seeking to recruit an Assistant Manager to join our team in Coventry. You will join us on a full-time, permanent contract with a salary up to £30,900 per annum plus an achievable bonus of up to £7,000 per year.

Benefits We Offer Our Assistant Manager

• Flexible working opportunities
• Free meals on shifts
• 33 days paid holiday per year
• Incentives including holidays, festival tickets, and more
• Sociable hours with a good work/life balance
• High employee satisfaction, with 98% of our crew loving their workday
• Discounts on cinema tickets, Apple products, holidays, high street shops, and more via Perkbox
• Wellbeing support including free counselling, financial, and legal advice

Career Progression For The Assistant Manager

• Ongoing professional training and development, including NVQ opportunities through our Apprenticeship Scheme
• Clear career progression from Assistant Manager to General Manager and beyond
• Opportunities to participate in new store openings
• Ability to transfer between sites and grow within the group

About Us

Our family of over 65 stores is united by a passion for serving high-quality, fresh Californian Mexican food. We pride ourselves on maintaining authentic ingredients and preparation methods, with all our food made fresh — we do not use freezers. As we expand in the UK and internationally, we offer exciting career development opportunities. Our focus on developing our people is reflected in the fact that one-third of our headquarters staff started in-store. We foster a familial atmosphere with social events and entertainment funds, creating a strong sense of community.

What We’re Looking For In Our Assistant Manager

We prefer candidates with experience as an Assistant Manager or Supervisor, with a good understanding of GP & Labour control. More important is your passion for food and delivering excellent customer service while training, inspiring, and developing a happy team. Experience in a similar QSR, bar, restaurant, or contract catering environment is desirable. If you are passionate about providing outstanding service, we would love to hear from you!

If you want to be part of our family, ensuring every guest receives high-quality, delicious food and leaves happy, click “apply” now and join us as our Assistant Manager!