Assistant Manager

FashionUnited Group; Colchester; On-site; GBP 21,000 - 28,000; Full time

Benefits offered by this job

Retail Trust

Life Assurance

Clarks Discount Card

Store Bonus Scheme

Holiday Pay

Job summary

Clarks in Colchester is looking for an Assistant Store Manager to support the Store Manager in leading our retail team, driving daily operations, and delivering exceptional customer service.

The role combines leadership with hands-on involvement, requires a focus on KPIs, and offers a comprehensive package while providing opportunities to grow within a historic footwear brand.

Qualifications

• Experience in retail leadership or supervisory roles.
• Proven ability to drive KPIs and results.
• Strong interpersonal and communication skills.
• Excellent organizational and problem-solving abilities.
• Willingness to work a 7‑day shift pattern, including weekends and bank holidays.
• Comfortable in a fast-paced retail environment.
• Familiarity with POS systems and inventory management.

Responsibilities

• Support the Store Manager in leading the retail team and daily operations.
• Ensure smooth store running and achievement of performance goals.
• Provide hands-on leadership where needed and foster a customer-focused environment.
• Coordinate with inventory and store processes to maintain accuracy.
• Assist in scheduling and training to maintain store standards.

Skills

Retail leadership

KPI tracking

Team motivation

Customer service

Communication

Tools

POS systems

Inventory management

MS Office/Google Workspace

Job description

We’re more than just a shoe brand—we have been at the forefront of innovative shoemaking since its foundation in 1825. That’s right! 200 years! If you have a great attitude, love working with people, and are ready to grow in a leadership role, we want to hear from you!

About the role

We are looking for a reliable and enthusiastic Assistant Store Manager to support the Store Manager in leading our retail team and driving daily operations. This role is a blend of leadership, customer service, and operational management. The ideal candidate is a hands‑on leader who can step in wherever needed to ensure the store runs smoothly and meets performance goals.

We’re looking for someone with:

• Previous experience in retail leadership, supervisory, or keyholder roles preferred.
• Comfortable in driving KPI’s and results.
• Strong interpersonal and communication skills with the ability to lead and inspire a team.
• Strong communication and solid organizational and problem-solving abilities.
• Flexibility to work a 7‑day shift pattern, including weekends and bank holidays.
• Comfortable working in a fast‑paced retail environment.
• Basic knowledge of POS systems, inventory management, and Microsoft Office/Google Workspace tools.

We reward our Assistant Store Manager with a comprehensive package, including:

• Retail Trust
• Life Assurance
• Clarks Discount Card
• Store Bonus Scheme
• Holiday Pay

Join us and bring your positive energy to Clarks – where every day is an adventure!

England, United Kingdom of Great Britain and Northern Ireland