Assistant Manager

JR United Kingdom; Brentwood; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading automotive service provider in the UK seeks an Assistant Manager to join their growing team. This role involves effective management, customer service, and technical support within the workshop. With excellent career progression opportunities and a strong bonus scheme, this position is ideal for those passionate about the automotive industry.

Benefits

5.6 weeks annual leave

Up to 50% off garage bills

Discounts on groceries and shopping

Financial planning support

Health Cash Plan

Pension Scheme & Life Assurance

Qualifications

• Experience in delivering high customer satisfaction.
• Ability to coach and train colleagues.
• Technical/mechanical experience required.

Responsibilities

• Assist the Centre Manager in daily operations.
• Drive profitability and focus on customer journey.
• Work alongside technicians in the workshop.

Skills

Customer satisfaction management

Coaching and training

Technical/mechanical ability

Compliance standards

Communication skills

IT proficiency

Time management

Valid driving licence

Job description

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Ready for the next step in management with the UK’s largest automotive service, maintenance, and repair business? We offer great career opportunities, benefits, and an uncapped bonus scheme!

As an Assistant Manager, you’ll work alongside the Centre Manager to provide effective management and leadership, driving profitability with a firm focus on the customer journey. Ideally, you will have previous hands-on experience as a mechanic, as you will divide your time between the workshop, working alongside technicians, and assisting the Centre Manager with daily sales and customer service.

If you have the desire to help drive business performance, are passionate about customer experience, and are looking for a long-term career with excellent progression and training schemes, this could be the perfect opportunity for you. Don’t delay—apply today!

• Average uncapped bonus of £7,100 per year (with potential to earn more)

• 5 days a week (this centre is closed on Sundays)

• Earn extra with our refer a friend scheme – T&C’s Apply.

Benefits Include:

• 5.6 weeks’ annual leave

• Up to 50% off garage bills in our Autocentres and 25% off most of our Halfords products in our retail stores

• Discounts on groceries, shopping, insurance, days out, restaurants, and more

• Family & Friends Discount Events

• Opportunity to buy a Trade Price Bike & enroll in the Cycle to Work Scheme

• Financial planning support via Wagestream - access up to 30% of your salary in advance

• GP Access, 364 days a year, 24 hours a day

• Join the Share Save scheme with a 20% discount on shares

• Health Cash Plan – access wellbeing services and claim back healthcare costs

• Pension Scheme & Life Assurance

You will be given every opportunity to progress your career at Halfords, including access to hybrid training plus the ATA & MOT Tester Qualifications.

Skills and experience

• Experience and ability to deliver high customer satisfaction through effective management
• Experience and ability to coach/train colleagues in the moment
• Technical/mechanical ability or experience
• Experience of meeting compliance standards across health and safety
• Excellent communication skills, verbal and written
• IT proficiency, with willingness to learn in-house systems
• Good time management
• A current valid driving licence

We’re in an exciting chapter—rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest vehicle service, maintenance, and repair business. Join us and be part of our success story in getting the nation safely back on the move.

Not sure you meet all the criteria? We encourage you to apply anyway! At Halfords, we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds, embracing diversity within our one Halfords Family.