Assistant Manager

TieTalent; Birmingham; On-site; GBP 25,000 - 35,000; Full time

Job summary

Un restaurant iconique au Royaume-Uni recherche un Assistant Manager passionné par le service de belles burgers et de frites. Ce rôle est axé sur le leadership, la gestion des équipes et l'optimisation des opérations afin de garantir la satisfaction des clients et le succès du restaurant. En rejoignant cette entreprise, vous aurez accès à de nombreuses récompenses et opportunités de carrière.

Benefits

Un système de bonus réalisable jusqu'à 15% du salaire annuel

Bonification supplémentaire de jusqu'à 2,000£

33 jours de congé payé

Repas gratuit durant les horaires de travail

Accès à des programmes de bien-être

Qualifications

• Expérience en gestion d'équipe requise.
• Compétences avérées en service à la clientèle.
• Capacité à travailler dans un environnement dynamique.

Responsibilities

• Gérer les opérations quotidiennes du restaurant.
• Encadrer et motiver les équipes.
• Assurer une expérience client exceptionnelle.

Skills

Leadership

Service client

Gestion des opérations

Job description

Assistant Manager Burgers & Fries and Incredible Careers! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. Since our family business began in 1986, we've upheld the same 'perfect and serve' philosophy. In every restaurant, you'll find talented Assistant Managers working with the General Manager, sharing responsibility for the restaurant's success. This includes leading, inspiring, and coaching teams to ensure profitability, optimize sales opportunities, and deliver excellent customer service. Our Assistant Managers demonstrate leadership, coaching, and direction, embodying our values for their team and customers.

REWARDS

• An achievable bonus scheme worth up to 15% of annual salary
• An additional Secret Shopper bonus worth up to £2,000
• High Performer Awards and Bonuses
• Long service Love2Shop voucher rewards - 5 years £500, 10 years £1,000
• 33 Days paid holiday
• Paid breaks
• Free burgers, fries, and shakes while on shift
• Life assurance
• Access to Wagestream, the financial wellbeing app with flexible benefits

OTHER AWESOME PERKS

• Days out and social events
• Invite to the annual Assistant Manager conference
• Team competitions - Fry Cup and Olympics
• Five Guys Perks - employee discount program
• Access to wellbeing support and employee assistance programme (EAP)
• Development opportunities to grow your career!
• Enhanced Maternity & Paternity Leave
• Pension scheme

AS AN ASSISTANT MANAGER, YOU'LL BE

• Responsible for Shift Managers and Crew
• Supporting the delivery of perfect burgers and fries
• Providing an above-and-beyond experience for your team while creating a fun, positive working environment
• Ensuring every customer is delighted with their order and experience, addressing complaints promptly and honestly
• Leading from the front, working hands-on with the team on the line and floor
• Supporting your General Manager and delivering store results
• Owning your P&L, driving sales, and controlling costs
• Managing day-to-day operations and planning for the long term
• Leading with our values
• Developing your team to ensure a strong talent pipeline

AS AN ASSISTANT MANAGER, YOU'LL BE ENTHUSIASTIC ABOUT

• Perfect Burgers and Fries
• Our values: Competitive, Enthusiastic, Family, Get It Done, and Integrity
• People - hands-on leadership skills
• Customer service excellence

INCREDIBLE CAREERS WITH FIVE GUYS

• If you're ambitious and want to grow, we provide support and the right tools to build your career with us.
• Your next step could be Deputy General Manager or General Manager, leading to roles like Area Trainer, District Manager, or in the Support Office.
• Five Guys isn't just a job - it can be a career!