Assistant Manager

Spinners UK; Metropolitan Borough of Solihull; On-site; GBP 27,000 - 32,000; Full time

Job summary

A leading hospitality venue, Spinners UK, is seeking an enthusiastic Assistant Manager in Solihull. The ideal candidate will help drive daily success, motivate a passionate team, and deliver extraordinary customer experiences at this vibrant social venue. With previous managerial experience in hospitality, applicants will thrive in fast-paced settings.

Benefits

Company events

Discounted or free food

Qualifications

• Minimum 1 year's management experience in hospitality.
• At least 2 years of customer service experience.
• Proven ability to lead and motivate a team.

Responsibilities

• Support the General Manager in daily operations.
• Manage teams and ensure exceptional customer service.
• Oversee stock control and ordering.

Skills

Leadership

Customer Service

Communication

Organizational Skills

Team Motivation

Tools

Stock Control Systems

Job description

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Are you ready for your next adventure? We're ready for someone to join us for the fun and grow with us!

Spinners is a premium competitive socialising venue with locations across the UK, combining next-level entertainment with stylish, luxurious design. Think duckpin bowling, electric darts, shuffleboard, electric clay shooting, and crazy golf – all under one plush roof. With a cocktail in hand and our signature cherry blossom tree glowing overhead, guests experience a whole new take on going out.

Founded in 2021, Spinners has already opened venues in Reading, Plymouth, and Solihull, with exciting new sites set to open in 2026. We’re a fast-growing, high-energy brand – and this is your chance to be part of our journey.

The Role:

We’re looking for a dynamic and experiencedAssistant Managerto join our Solihull team. You’ll be instrumental in driving the day-to-day success of the venue, supporting the General Manager and leading a passionate team in delivering unforgettable customer experiences.

What We’re Looking For:

You're someone who thrives in a lively, customer-focused environment and knows how to lead by example. You have a love for hospitality, a head for business, and a hands-on approach to teamwork.

You’ll bring:

• A minimum of 1 year’s experience in a similar managerial role
• At least 2 years of hospitality and customer service experience
• A passion for food, drinks, entertainment – and creating unforgettable moments
• Confidence in managing and motivating a team
• Strong communication and people skills
• Excellent organisational and time-management abilities
• Initiative, drive, and a proactive mindset
• A positive, can-do attitude with plenty of energy
• A working knowledge of stock control and admin systems
• A Personal Licence (desirable but not essential)

Your Responsibilities:

• Support the General Manager in the day-to-day operations of the venue
• Lead shifts, manage teams, and ensure exceptional customer service at all times
• Oversee stock control, ordering, and variance reporting
• Train, and develop team members to uphold Spinners' high standards
• Respond to guest feedback and help maintain our reputation for quality
• Handle admin duties, including responding to emails and managing group/corporate bookings
• Drive continuous improvement and share new ideas to help the business grow

The Details:

• Contract: Full-time, 40 hours per week (includes weekends, evenings, and weekdays)
• Location: Solihull (you must live locally or be able to reliably commute)
• Right to work in the UK required

Job Types: Full-time, Permanent

Pay: From £27,040.00 per year

• Company events
• Discounted or free food

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

• Industries

  Hospitality

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