Assistant Manager

Harry Ramsden's Group Limited; Barnard Castle; On-site; GBP 25,000 - 35,000; Full time

Benefits offered by this job

Cycle to Work Scheme

PC World / Curry's Tech Scheme

Retailer discounts

Discounted days out

Paid birthday day off

Free meal when on shift

Staff food discounts

Nest Pension Scheme

Wisdom Employee Assistance Programme

Job summary

Harry Ramsden's Group Limited is seeking an Assistant Manager in Barnard Castle to lead teams, manage operations, and uphold the brand's high standards of guest experience.

You will drive excellence in service, contribute to budget planning, and support recruitment and onboarding, ensuring compliance and a safe, welcoming dining environment.

Qualifications

• Experience of managing teams in a restaurant or fast-food environment.
• Hands-on leader who leads by example.
• Strong organisational and communication skills.

Responsibilities

• Lead, motivate and develop teams in line with our values.
• Support budget and P&L management, stock control and labour planning.
• Ensure high standards of health & safety, food safety and compliance.
• Support recruitment, training and onboarding of team members.
• Lead shifts and maintain excellent restaurant standards.

Skills

Team management

Communication skills

People leadership

Operational excellence

Job description

Assistant Manager

Harry Ramsden's Group Limited

Bonus & Benefits

Quarterly Bonus Scheme up to £1,000

Annual Bonus Scheme up to £1,000

Potential additional bonuses - up to £5,000 per annum

At Harry Ramsden's, we have been serving up World Famous Fish and Chips since 1928 - over 90 years of quality, heritage and passion. We are looking for an experienced Assistant Manager to help take our site to the next level, driving excellence, innovation and outstanding guest experiences.

Join us and be part of our mission:
To be the world's leading brand in traditional British fish and chips, loved globally for our quality, heritage and unforgettable experience.

If you are passionate about food, take pride in great standards and enjoy leading people, this could be the role for you. We provide ongoing training and career development to help our teams grow and succeed.

Our Values in Action

As an Assistant Manager at Harry Ramsden's, you will bring our values to life every day:

• Entrepreneurship & Innovation - Looking for better ways of working, supporting new ideas and driving continuous improvement
• Resilience - Remaining calm, positive and adaptable in a fast-paced hospitality environment
• Passion - Showing pride in our food, service, people and heritage
• Customer Focus - Putting the guest at the heart of every decision and delivering memorable experiences
• Accountability - Taking ownership of standards, results and team performance
• Collaboration - Working closely with your General Manager and team to create a supportive, inclusive culture
• Sustainability - Respecting our heritage while supporting responsible and sustainable ways of working

As an Assistant Manager, you will:

• Lead, motivate and develop teams in line with our values
• Support budget and P&L management, stock control and labour planning
• Ensure high standards of health & safety, food safety and compliance
• Support recruitment, training and onboarding of team members
• Lead shifts, role model great service and maintain excellent restaurant standards

About You

• Experience of managing teams in a restaurant or fast-food environment
• Strong organisational and communication skills
• A hands-on leader who leads by example
• Committed to delivering great food, service and teamwork

Employee Benefits

• Cycle to Work Scheme & PC World / Curry's Tech Scheme (salary sacrifice)
• Retailer discounts & discounted days out
• Paid birthday day off
• Free meal when on shift & staff food discounts
• Stream
• NEST Pension Scheme
• WISDOM Employee Assistance Programme

If this sounds like you, apply today. We look forward to welcoming you to a team of passionate, dedicated people who deliver great fish and chips and outstanding customer service every day.