Assistant Lettings Manager

Portico Property Limited; Greater London; On-site; GBP 35,000 - 44,000; Full time

Job summary

An established industry player in the property sector is seeking a motivated Assistant Lettings Manager to join their dynamic team. This role is perfect for someone with a passion for real estate and a strong background in lettings. You will be responsible for driving new business, managing customer relationships, and ensuring compliance with legal obligations. The company offers a supportive environment with opportunities for career growth, market-leading training, and a commitment to excellence in service delivery. If you are driven and ready to make an impact, this is the opportunity for you!

Benefits

Employee Assistance Programme

Access to Virtual GP 24/7

Retail Discounts

Regular Awards & Incentives

Generous Holiday Allowance

Structured Training & Support

Qualifications

• Experience in a Senior Lettings position with a track record in securing new business.
• Strong interpersonal and sales skills, capable of building relationships.

Responsibilities

• Grow new lettings business and income production for the branch.
• Meet and exceed targets for lettings business and ensure quality customer care.
• Conduct viewing appointments and secure property lets.

Skills

Senior Lettings Experience

Interpersonal Skills

Sales Ability

Customer Service Skills

Negotiation Skills

Line Management Experience

Listing & Valuation Experience

Self-Starter

Full UK Driving License

Education

PropertyMark Technical Award

Job description

Job Title: Assistant Lettings Manager

Location: Clapham

Brand: Portico

Salary: up to £44,000 OTE

Hours: Monday - Thursday 8:45am - 6pm, Friday 8:45am - 5:30pm, Alternate Saturdays 10am - 2pm

About Portico:

Portico Estate Agents is a leading London-based property agency, offering expert sales, lettings, and property management services. Acquired by the broader LRG in 2021, we benefit from the strength and resources of one of the UK’s largest property groups while maintaining our local expertise and customer-focused approach. At Portico, we are committed to delivering exceptional service, innovative solutions, and career growth opportunities for our team.

Job Summary and Key Responsibilities:

The ideal candidate for the position of Assistant Lettings Manager will be extremely motivated and career-driven with experience in the current rental market, preferably in the Greater London area.

Duties will include:

• Grow volume of new lettings business and income production to the branch.
• Appraisal and instruction of residential rental properties.
• Identify other potential business opportunities and ensure referral to the appropriate division.
• Accountable quality of customer care.
• Meet and exceed targets for lettings business.
• Register, qualify and manage applicants.
• Arrange and conduct viewing appointments and secure property lets.
• Work in accordance with all legal obligations without exception.
• Maintain up-to-date knowledge of available properties.
• Implement effective canvassing and marketing strategies.
• Develop the core business in the branch.
• Carry out monthly 1-2-1s with staff.

Skills required:

• Previous experience within a Senior Lettings position, with a proven track record in securing new business.
• PropertyMark Technical Award in Residential Lettings and Property Management or equivalent (preferred not essential).
• Well-developed interpersonal skills.
• Listing & valuation experience.
• Line management experience.
• Excellent sales ability.
• High level of customer service skills.
• Good telephone manner and positive attitude.
• The ability to negotiate.
• Tenacity and be a self-starter with the drive to succeed.
• Ability to build and nurture trusted relationships at all levels.
• Be responsive to change.
• A full UK driving license.

What we can offer you:

• Proven track record for career growth and advancement within the company.
• Market leading training and ongoing professional development.
• Supportive and collaborative team environment.

Benefits:

• Access to an Employee Assistance programme including access to a virtual GP 24/7 and mental health first aiders.
• Retail discounts.
• Regular awards & incentives for Top Achievers.
• Generous holiday allowance, increasing by 1 day per year based on service up to an additional 5 days holiday per year.
• Structured training & support.

Portico, as part of LRG, are an equal opportunities employer and encourage candidates of all backgrounds to apply. We look forward to welcoming a dedicated individual to our team, who shares our commitment to excellence in the Real Estate industry.