Assistant Housekeeping Manager

Leonardo Hotel London Heathrow Airport; West Drayton; On-site; GBP 26,000 - 38,000; Full time

Benefits offered by this job

Special rates on Leonardo Hotel rooms

Company-wide recognition scheme

Talent referral scheme

Thank You Week

Wellbeing Calendar

Ongoing job-related training

Job summary

Leonardo Hotel London Heathrow Airport is seeking an Assistant Head Housekeeper to support the Housekeeping department’s strategic initiatives and daily operations. You will work with the Head Housekeeper to inspire and motivate the team, ensuring guests have memorable experiences and that rooms and public areas meet Leonardo Hotels’ standards.

You’ll delegate tasks, train new staff, collaborate with other departments, and help achieve department targets in a busy hotel environment at Heathrow.

Responsibilities

• Delegate tasks for the team and support them to achieve their targets.
• Support with training new employees – share your enthusiasm with others!
• Collaborate effectively with other departments within the hotel.
• Check rooms and public areas to ensure they are presented to Leonardo Hotels standards.

Job description

Be Yourself – Be a Bold Team Player – Be LeonardoOnce you’re part of the team, you’re part of the Leonardo community of over 55 hotels across the UK & Ireland!The Assistant Head Housekeeper will support the strategic initiatives and objectives of the Housekeeping department, as well as supervising day to day operations. All members of the department work together to create memorable moments for guests, in line with both company and hotel-specific service standards, and collaborate closely with other departments within the hotel. You will act as an ambassador for your own hotel and the wider Leonardo Hotels estate, demonstrating the company vision, mission and values. At all times, you will treat others around you with respect, dignity and fairness. As an Assistant Head Housekeeper, you’ll be the backbone of the team in this role as you’ll be working with the Head Housekeeper to inspire and motivate the team, ensuring that all guests have memorable experiences with us. Take a deep breath because you’ll be stepping into a busy role! You’ll be busy planning out assignments within the team whilst working alongside the Head Housekeeper to ensure that the targets for the Housekeeping department are being met. If you’re our ideal Assistant Head Housekeeper, you will: • Delegate tasks for the team and support them to achieve their targets • Support with training new employees – share your enthusiasm with others! • Effectively collaborate with other departments within the hotel • Check rooms and public areas to ensure they are all presented to the Leonardo Hotels standard Some of the perks our Assistant Housekeeping Manager could enjoy include:Special rates on Leonardo Hotel rooms across the UK & EuropeCompany-wide recognition scheme: you could earn vouchers to spend on a wide range of high street shopsTalent referral schemeThank You Week: from ice cream trucks to yoga classes and lots in between!Wellbeing CalendarOngoing job-related training programmes with clear paths for progressionWe’re committed to creating a workplace where every individual—regardless of background, identity, or lived experience—is welcomed, valued, and respected for who they are. Belonging means embracing our differences and ensuring everyone feels seen, heard, and empowered.Why come join us as a Assistant Housekeeping Manager?We look after our colleagues just as well as we look after our guests. Our regular Learning Bites, “Come Join Us Guest Care” training and Wellbeing webinars all help your progress with us. With support on tap, top-notch practical training and clear progression you’ll be on track for a brilliant future in Hospitality!