Assistant Housekeeping Manager

Allscreens Nationwide Ltd; Hinckley; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Room rates

Recognition vouchers

Thank You Week

Training & progression

Job summary

The Assistant Head Housekeeper will support the housekeeping department's strategic goals and supervise day-to-day operations across rooms and public areas at a Leonardo Hotels property in Hinckley. You’ll lead with the Head Housekeeper to inspire the team and ensure every guest experiences the Leonardo standard.

As a backbone of the team, you’ll delegate tasks, train staff, and collaborate with other hotel departments to maintain presentation standards.

Responsibilities

• Delegate tasks for the team and support them to achieve their targets
• Support with training new employees - share your enthusiasm with others!
• Effectively collaborate with other departments within the hotel
• Check rooms and public areas to ensure they are all presented to the Leonardo Hotels standard

Job description

The Assistant Head Housekeeper will support the strategic initiatives and objectives of the Housekeeping department, as well as supervising day to day operations. All members of the department work together to create memorable moments for guests, in line with both company and hotel-specific service standards, and collaborate closely with other departments within the hotel. You will act as an ambassador for your own hotel and the wider Leonardo Hotels estate, demonstrating the company vision, mission and values. At all times, you will treat others around you with respect, dignity and fairness.

As an Assistant Head Housekeeper, you'll be the backbone of the team in this role as you'll be working with the Head Housekeeper to inspire and motivate the team, ensuring that all guests have memorable experiences with us. Take a deep breath because you'll be stepping into a busy role! You'll be busy planning out assignments within the team whilst working alongside the Head Housekeeper to ensure that the targets for the Housekeeping department are being met.

If you're our ideal Assistant Head Housekeeper, you will:

• Delegate tasks for the team and support them to achieve their targets
• Support with training new employees - share your enthusiasm with others!
• Effectively collaborate with other departments within the hotel
• Check rooms and public areas to ensure they are all presented to the Leonardo Hotels standard

Some of the perks you could enjoy include:

• Special rates on Leonardo Hotel rooms across the UK & Europe
• Company-wide recognition scheme: you could earn vouchers to spend on a wide range of high street shops
• Thank You Week: from ice cream trucks to yoga classes and lots in between!
• Ongoing job-related training programmes with clear paths for progression

We\'re committed to creating a workplace where every individual-regardless of background, identity, or lived experience-is welcomed, valued, and respected for who they are. Belonging means embracing our differences and ensuring everyone feels seen, heard, and empowered.

We look after our colleagues just as well as we look after our guests. Our regular Learning Bites, "Come Join Us Guest Care" training and Wellbeing webinars all help your progress with us. With support on tap, top-notch practical training and clear progression you\'ll be on track for a brilliant future in Hospitality!