Assistant Housekeeper

Hilton Worldwide, Inc.; Glasgow; On-site; GBP 10,000 - 40,000; Full time

Job summary

Join Hilton Glasgow as an Assistant Housekeeper where you'll oversee housekeeping operations and ensure exceptional guest experiences. This role emphasizes teamwork, communication, and maintaining high standards, offering competitive rewards and opportunities for career growth.

Benefits

Free meals when on duty

Personal Development programmes

Team Member Travel Program

High street discounts

28 days holiday increasing to 33 days

Discounted health cover

Free parking (subject to availability)

Qualifications

• Housekeeping experience in a managerial or supervisory capacity.
• High level of commercial awareness and cost control capabilities.
• Excellent leadership, interpersonal, and communication skills.

Responsibilities

• Assist with overseeing Housekeeping operations.
• Monitor the appearance, standards, and performance of the Housekeeping Team.
• Support departmental targets, work schedules, budgets, and policies.

Skills

Leadership

Communication

Commercial Awareness

Customer Service

Job description

Job Description - Assistant Housekeeper (HOT0BHKB)

Job Number:

HOT0BHKB

Work Locations

Hilton Glasgow Hotel, 1 William Street, Glasgow G3 8HT

WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK’s #1 GREAT PLACE TO WORK 2025, AS VOTED BY OUR TEAM MEMBERS! There is a saying in Glasgow: ‘The People Make Glasgow,’ and at Hilton Glasgow, it is the team that makes it great. We support you, encourage you, work together, and are passionate about the hotel and guest experience, which is what keeps us here!

A WORLD OF REWARDS

• Hourly Rate: £13.27
• Free and healthy meals when on duty
• Grow your Career!
• Personal Development programmes designed to support you at every step of your career
• A chance to make a difference through our Corporate Responsibility programmes – Find out what and how we are doing
• Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
• Team Member Referral Program
• High street discounts: with Perks at Work
• Holiday: 28 days including bank holidays (increasing yearly to up to 33 days)
• Discounted dental and health cover
• Free Parking (depending on availability)
• Discounted Taxi when public transports stop running
• Guest Experience Day after successfully passing probation
• Modern and inclusive Team Member’s areas

An Assistant Housekeeper is responsible for assisting with overseeing housekeeping operations to deliver an excellent Guest and Member experience, while monitoring housekeeping standards and assisting the Executive Housekeeper.

What will I be doing?

• Assist with overseeing Housekeeping operations
• Operate within departmental budgets through effective stock and cost controls and well-managed schedules
• Support departmental targets and objectives, work schedules, budgets, and policies and procedures
• Monitor the appearance, standards, and performance of the Housekeeping Team with an emphasis on training and teamwork
• Ensure team members have an up-to-date knowledge of all room categories and amenities
• Assist the Executive Housekeeper to maintain good communication and work relationships in all hotel areas and with external customers and suppliers

What are we looking for?

• Housekeeping experience in the hotel/leisure/retail sector in a managerial or supervisory capacity
• High level of commercial awareness and cost control capabilities
• Excellent leadership, interpersonal, and communication skills
• Committed to delivering high levels of customer service

EVERY JOB MAKES THE STAY.

At Hilton, it matters where you stay, but the stay is only one side of the story.

We know it takes hundreds of jobs to create unforgettable experiences for our guests – and behind every job, there’s an extraordinary person working to make each stay magical. That’s why at Hilton, Every Job Makes the Stay.