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A leading hotel in Glasgow seeks a Housekeeping Supervisor to ensure cleanliness and train staff. Responsibilities include managing daily tasks, addressing guest issues, and collaborating with other departments. Ideal candidates will have relevant experience and strong problem-solving skills to enhance guest satisfaction.
Responsibilities
Guide and train Housekeeping staff, ensuring adherence to standards and procedures.
Inspect rooms and public areas for cleanliness, presenting a positive image to guests
Assist with daily housekeeping tasks, including scheduling, task assignment, and inventory management of cleaning supplies and equipment
Address guest complaints, providing assistance, and ensuring guest satisfaction
Generate and complie reports and report any issues or concerns
Collaborating with other departments to ensure smooth operations and facilitate guest service
Requirements
Relevant experience in same field
Able to work shifts and weekends
Good communication and interpersonal skills
Ability to analyze situations, identify challenges, and develop effective solutions