Assistant House Manager — Lead the Premium Coffee Experience

WatchHouse - St. John's Wood; Greater London; On-site; GBP 28,000 - 34,000; Full time

Benefits offered by this job

Free coffee

40-hour contract

Monthly coffee gift

Free lunch every shift

Team social budget

Annual WatchHouse party

30% off all food

30% off retail coffee

Work in beautifully designed houses

Supportive managers

Best-in-class training

Access to SCA training

Off-shift induction

Career progression

Job summary

WatchHouse - St. John's Wood is seeking an Assistant House Manager to reinforce our leadership team in a fast-paced, premium cafe environment.

You will support the House Manager in delivering exceptional guest experiences, driving financial performance, and maintaining top-tier standards across front- and back-of-house operations. This hands-on role focuses on people development, operational excellence, and creating a vibrant workplace that aligns with WatchHouse values.

Qualifications

• Experience in hospitality management.
• Strong leadership and people development skills.
• Understanding of hospitality KPIs and profit drivers.
• Knowledge of food hygiene and safety standards.

Responsibilities

• Support and motivate the team to perform at their best.
• Assist in financial oversight, KPIs, and revenue/efficiency improvements.
• Oversee daily operations to deliver the Modern Coffee Experience.

Skills

Team leadership

Financial awareness

Operational excellence

Customer service

Food Hygiene & Safety

Front & back of house management

Problem-solving

Job description

WatchHouse - St. John's Wood is seeking an Assistant House Manager to reinforce our leadership team in a fast-paced, premium cafe environment.

You will support the House Manager in delivering exceptional guest experiences, driving financial performance, and maintaining top-tier standards across front- and back-of-house operations. This hands-on role focuses on people development, operational excellence, and creating a vibrant workplace that aligns with WatchHouse values.