Assistant House Manager — Hospitality Leader

Watchhouse Coffee House Holding Limited.; Greater London; Hybrid; GBP 29,000 - 40,000; Full time

Benefits offered by this job

Free Coffee & Drinks

40-hour Contract

Monthly Coffee Gift

Free Lunch Every Shift

Team Social Budget

Annual WatchHouse Party

30% Off All Food

30% Off Retail Coffee

Work in Beautifully Designed Houses

Supportive Managers

Best-in-Class Training

Access to SCA Training

Off-Shift Induction Experience

Career Progression That's Real

Job summary

WatchHouse Coffee House Holding Limited is hiring an Assistant House Manager for our new Queensway location in West London. You will work closely with the House Manager to lead a premium guest experience, drive performance, and maintain brand standards in a fast-paced environment.

The role focuses on people leadership, quality, and operational excellence, with opportunities for mentoring and career progression within WatchHouse, including access to industry training and a supportive management

Qualifications

• Hands-on leadership in a premium hospitality setting.
• Proven ability to develop teams and deliver exceptional guest experiences.
• Strong focus on people, quality and financial performance.

Responsibilities

• Support and motivate the team to maintain high standards.
• Assist in financial oversight and drive revenue and efficiency.
• Oversee daily operations to deliver the Modern Coffee Experience.
• Support opening and closing procedures and ensure smooth shifts.
• Mentor and develop team members for growth within WatchHouse.
• Help maintain compliance with Food Hygiene and Safety standards.
• Contribute to a vibrant, sociable workplace aligned with WatchHouse values.

Skills

People management

Hospitality leadership

Customer service

Operations management

Team mentoring

Financial awareness

Hygiene & safety

Job description

WatchHouse Coffee House Holding Limited is hiring an Assistant House Manager for our new Queensway location in West London. You will work closely with the House Manager to lead a premium guest experience, drive performance, and maintain brand standards in a fast-paced environment.

The role focuses on people leadership, quality, and operational excellence, with opportunities for mentoring and career progression within WatchHouse, including access to industry training and a supportive management