Assistant House Manager | Growth, Training & Free Coffee

Watchhouse Coffee House Holding Limited.

Greater London

On-site

GBP 32,000 - 42,000

Full time

16 hours ago
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Benefits offered by this job

Free coffee & drinks
40-hour schedule
Monthly coffee gift
Free lunch
Team social budget
Annual party
Food discount
Retail coffee discount
Beautiful locations
Training
SCA training
Induction
Career progression

Job summary

WatchHouse Coffee House Holding Limited. is seeking an Assistant House Manager to support the House Manager in delivering exceptional guest experiences within a fast-paced, premium environment. You will focus on people, quality, and performance, helping lead a team across front-of-house and back-of-house operations while upholding WatchHouse standards.

The role offers hands-on leadership, opportunities for development, and involvement in financial performance and compliance across the site.

Qualifications

  • Hands-on hospitality leadership experience.
  • Strong customer service mindset.
  • Experience mentoring staff and developing teams.
  • Knowledge of Food Hygiene and Health & Safety standards.
  • Strong financial acumen and ability to drive KPIs.
  • Proactive problem-solving and decision-making.

Responsibilities

  • Support and motivate the team to perform at their best.
  • Assist in financial oversight and KPI analysis to drive revenue and efficiency.
  • Oversee daily operations to deliver the Modern Coffee Experience to guests.
  • Assist in opening and closing procedures and maintain stock levels.
  • Mentor and develop team members for growth within WatchHouse.

Skills

People leadership
Team motivation
Financial awareness
KPI focus
Front & back of house
High-volume service
Guest experience
Decision making
Ownership
Hygiene & safety

Job description

WatchHouse Coffee House Holding Limited. is seeking an Assistant House Manager to support the House Manager in delivering exceptional guest experiences within a fast-paced, premium environment. You will focus on people, quality, and performance, helping lead a team across front-of-house and back-of-house operations while upholding WatchHouse standards.

The role offers hands-on leadership, opportunities for development, and involvement in financial performance and compliance across the site.

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