Assistant Holiday Services Manager

Woodlake Trails; Lowestoft; On-site; GBP 24,581 - 33,257; Full time

Benefits offered by this job

Discount on holidays across parks

Restaurant discounts for you and your家

Life Insurance coverage with digitalGP

Eye care voucher

Employee assistance programme

Gym membership discounts

Mortgage advice

Company pension scheme

Job summary

Park Holidays UK is looking for an Assistant Holiday Services Manager in Corton, Lowestoft to support day-to-day operations across holiday accommodation and guest services. You will help manage budgets, ensure safety compliance, and contribute to achieving profit targets while delivering high standards of guest experience.

You will oversee accommodation services, maintain records for safety equipment, and support the Accommodation Manager in ensuring facilities meet the highest standards across

Qualifications

• Excellent organisational abilities, with strong attention to detail and multitasking.
• Strong communication skills, both written and verbal, with guests and teams.
• Good PC skills, including Microsoft Excel and Office applications.
• Professional and outgoing with confidentiality and discretion.

Responsibilities

• Assist in managing the budget for the Holiday Sales department, monitoring and maintaining effective financial control.
• Ensure that all operations within the department meet legal requirements, including gas safety certificates and portable appliance testing certificates.
• Help prepare and meet annual operating profit targets by closely controlling expenditures within the department.
• Work to maximise the occupancy of the holiday hire fleet, ensuring efficient use of resources.
• Maintain accurate records for each Holiday Home, including those for carbon monoxide alarms, smoke alarms, and other safety equipment.
• Identify opportunities to enhance department operations and implement strategies to move the department forward.
• Set up and maintain an efficient system for handling all correspondence and departmental matters.
• Monitor the work standards of all cleaners within their areas of responsibility, ensuring that work meets the agreed operating standards.
• Ensure all chalets and Holiday Homes have keys accounted for and properly managed.
• Operate cash points and manage monies and the reception safe securely and efficiently.
• Ensure that all Welcome Packs are complete with corresponding programs, membership cards, and other necessary materials.
• Assist the Accommodation Manager in overseeing all aspects of guest accommodation, ensuring that all facilities meet the highest standards.

Skills

Excel

Organisational skills

Communication

Confidentiality

Initiative

Multitasking

Tools

Excel

Job description

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Compensation: £28,919 Per Annum
Weekly Hours: 43

Looking for a rewarding career in the holiday park industry? Park Holidays UK is one of the leading holiday park operators, offering exciting opportunities in a fun and dynamic environment. Whether you're passionate about customer service, hospitality, or outdoor adventures, we have a role for you. Join our team and be part of creating unforgettable holiday experiences!

Overview

Park Holidays UK is looking for a dedicated and organised Assistant Holiday Services Manager to join our team. In this role, you will provide vital support in managing the day-to-day operations of our holiday services, ensuring that all guests enjoy a seamless and enjoyable experience. You will assist in overseeing the accommodation services, ensuring compliance with all legal requirements, and managing departmental budgets. This position is perfect for someone who is detail-oriented, can work under pressure, and is eager to contribute to the success of our holiday park.

Job Duties

• Assist in managing the budget for the Holiday Sales department, monitoring and maintaining effective financial control.
• Ensure that all operations within the department meet legal requirements, including gas safety certificates and portable appliance testing certificates.
• Help prepare and meet annual operating profit targets by closely controlling expenditures within the department.
• Work to maximise the occupancy of the holiday hire fleet, ensuring efficient use of resources.
• Maintain accurate records for each Holiday Home, including those for carbon monoxide alarms, smoke alarms, and other safety equipment.
• Identify opportunities to enhance department operations and implement strategies to move the department forward.
• Set up and maintain an efficient system for handling all correspondence and departmental matters.
• Monitor the work standards of all cleaners within their areas of responsibility, ensuring that work meets the agreed operating standards.
• Ensure all chalets and Holiday Homes have keys accounted for and properly managed.
• Operate cash points and manage monies and the reception safe securely and efficiently.
• Ensure that all Welcome Packs are complete with corresponding programs, membership cards, and other necessary materials.
• Assist the Accommodation Manager in overseeing all aspects of guest accommodation, ensuring that all facilities meet the highest standards.

Requirements

• Good PC skills, including proficiency with Excel and other Microsoft Office applications.
• Excellent organisational abilities, with strong attention to detail and the ability to manage multiple tasks.
• Strong communication skills, both written and verbal, with the ability to interact effectively with guests, staff, and management.
• A professional and outgoing personality with a clear understanding of maintaining company confidentiality.
• Ability to work under your own initiative, making decisions and solving problems independently.
• Flexibility to work under pressure, meet deadlines, and adapt to changing priorities as needed.

At Park Holidays UK, you'll be part of an industry-leading organisation where you'll be challenged, inspired, rewarded, and empowered to grow. We pride ourselves on placing a high value on our team members — it’s one of the key things that sets us apart.

We’ll encourage you to bring your best every day, offering exciting opportunities, meaningful work, a supportive and collaborative environment, and plenty of room for professional development.

Employee Benefits at Park Holidays UK include:

• Generous discount on holidays across our parks
• Discount at all restaurants on park for you and your family
• Life Insurance coverage, including a 24/7 digital GP and funeral concierge service for you and your family.
• Free premium eye test voucher
• Comprehensive Employee Assistance Programme offering counselling, retail discounts, and more.
• Discounted gym memberships
• Free expert mortgage advice
• Company pension scheme

IND1

Location:

Corton, Lowestoft, Suffolk, GB, NR32 5LQ

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