Administration Assistant

Woodlake Trails; Lowestoft; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

Holiday discount

Restaurant discounts

Life Insurance

Eye test voucher

Employee assistance programme

Gym memberships

Mortgage advice

Company pension scheme

Job summary

Park Holidays UK in Corton, Lowestoft, Suffolk, is seeking an Administration Assistant to support the Administration Manager with a wide range of duties. The role focuses on compliance, owner accounts, payroll assistance, and maintaining efficient office operations.

You will work in a leisure industry environment, liaising with owners and head office departments, and you will have the chance to grow your skills with full training provided for the right candidate.

Qualifications

• Proficiency in Microsoft Excel and Word essential.
• Strong communication with owners, contractors, staff and head office required.
• Ability to work independently, take initiative and manage tasks under pressure.

Responsibilities

• Process paperwork to ensure compliance with company policies and regulatory bodies.
• Communicate with owners, contractors, and manufacturers to maintain good relations and pricing.
• Prepare and send reports to Head Office by established deadlines.
• Manage cash handling processes, including preparation for collection by external companies.
• Oversee all aspects of owner accounts, including insurance, gas and electrical tests, billing for maintenance jobs, debt collection, and relationship building.
• Assist the Administration Manager with payroll administration, ensuring accurate processing of payroll, maintenance of staff records, and coordination of sickness and holiday records.
• Assist in monitoring departmental budgets, raising and releasing purchase orders, and tracking spending against budgets.
• Assist with the compilation and maintenance of Health and Safety paperwork, personnel files, sales documentation, and owner files.
• Provide additional administrative support as required by the business to ensure smooth operations.

Skills

MS Excel

MS Word

Communication

Independence

Tools

Internal software systems

Job description

Looking for a rewarding career in the holiday park industry? Park Holidays UK is one of the leading holiday park operators, offering exciting opportunities in a fun and dynamic environment. Whether you're passionate about customer service, hospitality, or outdoor adventures, we have a role for you. Join our team and be part of creating unforgettable holiday experiences!

Overview

As an Administration Assistant, you will play a crucial role in supporting the Administration Manager by handling a wide range of administrative tasks. This role requires adaptability, strong organisational skills, and a \"can-do\" attitude. You will be responsible for ensuring compliance with company policies, managing owner accounts, assisting with payroll, and maintaining efficient office operations. Previous experience in an administrative role, preferably within the leisure industry, is desirable, but full training will be provided for the right candidate.

Job Duties

• Process paperwork to ensure compliance with company policies and regulatory bodies, maintaining accurate records and documentation.
• Efficiently communicate with owners, contractors, and manufacturers to maintain strong working relationships and ensure the best service and pricing.
• Prepare and send daily, weekly, and monthly reports (banking, purchase ordering, stock returns, etc.) to Head Office by established deadlines.
• Manage cash handling processes, including preparation for collection by external companies.
• Oversee all aspects of owner accounts, including insurance, gas and electrical tests, billing for maintenance jobs, debt collection, and relationship building.
• Assist the Administration Manager with payroll administration, ensuring accurate processing of payroll, maintenance of staff records, and coordination of sickness and holiday records.
• Assist in monitoring departmental budgets, raising and releasing purchase orders, and tracking spending against budgets.
• Assist with the compilation and maintenance of Health and Safety paperwork, personnel files, sales documentation, and owner files.
• Provide additional administrative support as required by the business to ensure smooth operations.

Requirements

• Proficiency in Microsoft Excel and Word is essential; experience with internal software systems is a plus.
• Strong communication skills, with the ability to interact effectively with owners, contractors, staff, and head office departments such as Accounts and HR.
• Ability to work independently, take initiative, and manage tasks under pressure, ensuring all paperwork is compliant, recorded, and filed correctly.

At Park Holidays UK, you'll be part of an industry-leading organisation where you'll be challenged, inspired, rewarded, and empowered to grow. We pride ourselves on placing a high value on our team members — it’s one of the key things that sets us apart.

We’ll encourage you to bring your best every day, offering exciting opportunities, meaningful work, a supportive and collaborative environment, and plenty of room for professional development.

Employee Benefits at Park Holidays UK include:

• Generous discount on holidays across our parks
• Discount at all restaurants on park for you and your family
• Life Insurance coverage, including a 24/7 digital GP and funeral concierge service for you and your family.
• Free premium eye test voucher
• Comprehensive Employee Assistance Programme offering counselling, retail discounts, and more.
• Discounted gym memberships
• Free expert mortgage advice
• Company pension scheme

Location:

Corton, Lowestoft, Suffolk, GB, NR32 5LQ