Assistant General Manager - Lead People & Guest Experience

Nando's; Oxford; On-site; GBP 35,000 - 43,000; Full time

Benefits offered by this job

4-week sabbatical

Free meals

Discounts

Travel opportunities

Team bonding

Training plan

Bonus package

Referral bonus

Pension scheme (UK)

Job summary

Nando's in Oxford is hiring an Assistant General Manager to lead shifts, drive guest satisfaction, and develop a high-performing team. You will live the brand values, coach staff, and deliver memorable PERi-PERi dining experiences. The role features a structured 3‑month training plan from Day 1, a competitive bonus, and staff benefits.

As part of the leadership team, you’ll motivate your crew, manage operations, and ensure excellent customer journeys across in‑restaurant and delivery channels.

Qualifications

• Previous management experience with energy to inspire a team (≤140 chars).
• Customer obsessed and committed to delivering PERi-PERi to customers.
• Able to thrive in a fast-paced, ever-changing environment.

Responsibilities

• Lead restaurant shifts and uphold brand standards.
• Develop and coach staff to build future managers.
• Ensure the customer journey is superb on shift across all channels.
• Be an integral part of the restaurant leadership team and culture.

Skills

Leadership

People management

Customer focus

Team motivation

Communication

Job description

Nando's in Oxford is hiring an Assistant General Manager to lead shifts, drive guest satisfaction, and develop a high-performing team. You will live the brand values, coach staff, and deliver memorable PERi-PERi dining experiences. The role features a structured 3‑month training plan from Day 1, a competitive bonus, and staff benefits.

As part of the leadership team, you’ll motivate your crew, manage operations, and ensure excellent customer journeys across in‑restaurant and delivery channels.