Assistant General Manager: Lead Teams, Boost Profit & Service

Nando’s Group; Harrogate; On-site; GBP 32,000 - 40,000; Full time

Benefits offered by this job

Free PERi-PERi meal every shift

Nandoca discount: 40% off for you and

PERi+ discount platform

Development programmes

Three-month training plan

WeCare wellbeing support

Sabbatical after 5 years

Travel experiences

Refer a friend bonus

Performance bonus

UK contributory pension

Job summary

Nando's Group is seeking an Assistant General Manager in Harrogate to lead the restaurant team, drive performance, and deliver outstanding PERi-PERi service. You will oversee daily operations, staff development and customer experience across Eat-in, Collection and Delivery channels.

The role focuses on commercial results, budgeting, forecasting and labour management while maintaining the brand’s lively, people-first culture.

Qualifications

• Experience leading teams and running successful shifts.
• Deliver strong operational and commercial performance in a fast-paced restaurant.
• Able to balance budgets, forecasting and labour.

Responsibilities

• Lead the restaurant management team and drive customer experience.
• Motivate and develop the team to deliver an Extra Hot service.
• Use data and commercial insight to grow profitability.
• Oversee Eat-in, Collect and Delivery customer journeys.

Skills

Leading teams

Data-driven decisions

Customer service excellence

People development

Job description

Nando's Group is seeking an Assistant General Manager in Harrogate to lead the restaurant team, drive performance, and deliver outstanding PERi-PERi service. You will oversee daily operations, staff development and customer experience across Eat-in, Collection and Delivery channels.

The role focuses on commercial results, budgeting, forecasting and labour management while maintaining the brand’s lively, people-first culture.