Assistant General Manager - Lead People, Service & Quality

McDonald's; United Kingdom; On-site; GBP 41,000 - 48,000; Full time

Benefits offered by this job

Competitive pay

Cash incentives

Employee discounts

Free meals

Paid vacation

Tuition assistance

Training opportunities

Weekly deposits

401k plan

Medical benefits

Job summary

McDonald’s is seeking an Assistant General Manager to help oversee restaurant operations and lead a motivated team. The role emphasizes training, safety, inventory management, and delivering exceptional guest experiences.

You will support the General Manager in driving performance across kitchen, people, and service, while ensuring high standards and teamwork in a fast-paced environment.

Qualifications

• HSD or GED preferred
• A passion for helping and serving others (customers and fellow team members)
• 1+ years’ experience leading, motivating and/or developing others OR US Military Service
• A commitment to excellence and safety in the workplace
• Strong customer service and support focus
• The ability to communicate effectively and anticipate customer needs; and
• To provide solutions and make decisions in a fast-paced environment

Responsibilities

• Take action first: Lead important internal functions including Employee Training, Food Safety, and Inventory Management
• Be results oriented: Effectively delegate tasks to team members and report back results
• Lead the experience: Directly support the General Manager to achieve restaurant performance and quality standards in three areas: Kitchen, People, and Service
• Kitchen: Supervise food quality, safety, cost, and new menu items
• People: Hire, train, and schedule restaurant staff to meet sales and profit goals
• Service: Deliver a memorable guest experience by ensuring all staff is trained and organizing key service areas within the restaurant to provide the best service
• Understand that teamwork is key: Partner with restaurant team to ensure safe and efficient operations of the restaurant

Skills

Leadership

Customer service

Communication

Team motivation

Education

High School Diploma or GED

Job description

McDonald’s is seeking an Assistant General Manager to help oversee restaurant operations and lead a motivated team. The role emphasizes training, safety, inventory management, and delivering exceptional guest experiences.

You will support the General Manager in driving performance across kitchen, people, and service, while ensuring high standards and teamwork in a fast-paced environment.