Assistant General Manager — Lead Guest Experience & Growth

Abbey Tavern; Greater London; Presencial; GBP 32.000 - 46.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary

Performance-related bonus

Staff discounts across Rose Pubs Group

CODE Hospitality app membership

Wellbeing and employee support through

Able Futures

Descripción de la vacante

Rose Pubs Group is seeking an experienced Assistant General Manager to support the General Manager in one of its distinctive venues. You will lead a busy team, drive guest satisfaction and maximise commercial opportunities in a lively environment.

The role requires a hands-on hospitality professional who can manage budgets, deliver events and maintain high standards while developing staff and strengthening guest relationships.

Formación

• Proven experience as Assistant General Manager or senior hospitality leader.
• Demonstrated ability to lead teams and drive guest satisfaction.
• Strong commercial awareness with budgeting and cost control experience.
• Proactive, entrepreneurial mindset with strong communication skills.

Responsabilidades

• Lead, motivate and develop the team
• Deliver an exceptional guest experience
• Drive sales and commercial opportunities
• Manage labour, stock, purchasing and costs
• Maintain high standards of service, cleanliness and compliance
• Plan and deliver events and promotional activity
• Recruit, train and retain great people
• Build relationships with guests, suppliers and the local community
• Work closely with the General Manager and senior team to develop the business

Conocimientos

Team leadership

Guest experience focus

Sales-driven

Budgeting & cost control

Event planning

Staff development

Communication

Interpersonal skills

Descripción del empleo

Rose Pubs Group is seeking an experienced Assistant General Manager to support the General Manager in one of its distinctive venues. You will lead a busy team, drive guest satisfaction and maximise commercial opportunities in a lively environment.

The role requires a hands-on hospitality professional who can manage budgets, deliver events and maintain high standards while developing staff and strengthening guest relationships.