Assistant General Manager: Lead a Busy BBQ Pub (Tips)

Surety Hospitality; Worcester; On-site; GBP 42,000 - 47,000; Full time

Benefits offered by this job

Tip jar bonus

Training academy

Birthday meal

Team discount

Job summary

Hickory's Smokehouse in Worcester is hiring an Assistant General Manager to inspire and motivate a large team while upholding our culture and high standards. You will partner with the General Manager to deliver an authentic, fresh-food BBQ menu in a busy restaurant and lead a team of 80+ through training and development.

The role rewards leadership with opportunities for progression, a strong training academy, and a supportive, work-life balanced culture.

Qualifications

• Experience leading teams in flagship hospitality venues.
• Ability to train and develop large teams with consistency.
• Strong focus on guest-led service and standards.

Responsibilities

• Inspire and motivate a team of 80+ to deliver a high-quality, authentic BBQ dining experience.
• Work with the General Manager to uphold culture, standards and operational excellence.
• Lead by example in training, performance, and guest satisfaction.
• Support scheduling, coaching, and succession planning to drive growth.

Skills

Team leadership

Staff training

Guest experience

Hospitality management

Job description

Hickory's Smokehouse in Worcester is hiring an Assistant General Manager to inspire and motivate a large team while upholding our culture and high standards. You will partner with the General Manager to deliver an authentic, fresh-food BBQ menu in a busy restaurant and lead a team of 80+ through training and development.

The role rewards leadership with opportunities for progression, a strong training academy, and a supportive, work-life balanced culture.