Assistant General Manager - Evergreen - Heathrow Airport

SSP; City of Westminster; On-site; GBP 150,000 - 200,000; Full time

Job summary

A leading hospitality firm is seeking an Assistant General Manager for its Evergreen location at Heathrow Airport. The ideal candidate will support the General Manager, ensure high standards of service, and mentor the team. A competitive salary and various perks, including discounts and flexible working, are offered. Join a team passionate about food and travel in a secure environment at London's bustling airport.

Benefits

Colleague discount - up to 50%

75% colleague discount when on shift

Friends & Family discount 20%

Flexible working

Management bonus scheme

Access to digital GPs

Wellbeing support

Life assurance

Ongoing development opportunities

Share incentive plan (SIP)

Qualifications

• Proven experience and confidence in leading a team.
• Strong support to the General Manager.
• Ability to maintain high standards of brand quality and safety.

Responsibilities

• Support your manager in delivering exceptional customer service.
• Mentor and train the team to grow and excel.
• Communicate effectively with team members.

Skills

Leadership

Customer service

Adaptability

Team mentoring

Effective communication

Job description

Assistant General Manager - Evergreen - Heathrow Airport

Employer SSP

Location London, Greater London

Salary Competitive

Closing date 19 Dec 2025

Sector Bar & Pub jobs, Assistant Restaurant & Bars Manager, Restaurant, Catering & Hospitality jobs, Assistant General Manager, Assistant Restaurant Manager

Job Type Full Time, Part Time

Job Details

Assistant General Manager - Evergreen - Heathrow Airport

If you're passionate about food and travel, you've come to the right place. We are the Global food travel experts, and we have something delicious for everyone. Whether you're flying, taking a train, or just passing by, we have the best food and drink options for you.

We work with more than 500 brands, from our own creations like Upper Crust, Millie's Cookies, Caf Local and Beer House, to well-known franchises like M&S, Starbucks, Burger King, The Breakfast Club & BrewDog.

As Assistant General Manager, you'll be rewarded with a competitive salary and enjoy:

• Colleague discount - up to 50%
• 75% colleague discount when on shift
• Friends & Family discount 20% (T&C apply does not apply to all brands)
• Flexible working
• Management bonus scheme
• Access to digital GPs, 24/7 helpline for you & family
• Wellbeing support through Retail Trust and family-friendly leave
• Variety of networks to support you, Neurodiversity, LGBTQ+ and many more
• Life assurance
• Apprenticeships and ongoing development opportunities
• Share incentive plan (SIP)

We're looking for an inspirational Assistant General Manager to join our team at Evergreen. You'll have the opportunity to make a difference every day, as you support your manager and team to deliver exceptional customer service and operational excellence.

Responsibilities

• Be passionate and dedicated and a strong support to the General Manager.
• Have the highest standards of brand quality and safety for our customers and team.
• Be an inspiration to the team to deliver outstanding customer service and loyalty.
• Mentor and train the team to grow and excel.
• Have proven experience and confidence in leading a team.
• Set an example of excellent service skills.
• Communicate effectively and clearly.
• Be adaptable and resilient in any situation.

Please note that London Heathrow Airport is a secure environment, if successful you will have to provide references to cover the last 5 years and undergo a criminal record check to comply with airport regulations.

Equal Opportunity Employer

SSP are proud to be an equal-opportunity employer that seek to recruit and retain the most talented individuals from a variety of backgrounds, skills and perspectives.

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