Assistant General Manager

MCARTHURGLEN; York and North Yorkshire; On-site; GBP 21,000 - 27,000; Full time

Job summary

brew'd is seeking a proactive individual to join as a key player in running and growing the shop. You will work closely with a small capable team, taking ownership in the directors’ absence and helping to shape how we operate and grow brew'd.

You will join the cafe team and also contribute to strategic thinking, improvements, and the ongoing development of the business as it expands.

Qualifications

• Experience in cafe/retail food service preferred.
• Strong interpersonal and leadership potential.
• Willingness to own projects and drive improvements.

Responsibilities

• Run the shop confidently when directors are absent.
• Lead by example while working alongside the team.
• Maintain high standards across coffee, food, service and presentation.
• Coach and develop the team to improve performance.
• Spot and fix problems before they escalate.
• Assist with rotas, staffing and day-to-day organisation.
• Monitor stock, wastage, ordering and costs.
• Help implement new systems and ways of working.
• Support events, launches, menu changes and new ideas.
• Provide honest feedback on operations and customer experience.
• Take ownership of projects and grow the business with directors.

Job description

We're looking for someone to become a key part of running and growing brew'd.

This isn't just a shift manager role. We already have a small, capable team who can open, close and run the shop day-to-day. We're looking for someone who can take a step beyond that - someone we can trust with the business, who can take ownership when the directors aren't there and help us make brew'd better.

You'll work in the cafe alongside the team, but you'll also be part of the thinking behind how we operate, improve and grow.

what you'll be doing

• running the shop confidently in the absence of the directors
• working regular shifts as part of the team and leading by example
• maintaining high standards across coffee, food, service and presentation
• supporting, coaching and developing the team
• spotting problems and fixing them before they become bigger problems
• helping with rotas, staffing and day-to-day organisation
• keeping an eye on stock, wastage, ordering and operational costs
• helping implement new systems and ways of working
• supporting events, launches, menu changes and new ideas
• feeding back honestly on what is and isn't working
• helping us improve the customer experience and the way the shop operates
• taking ownership of projects and areas of the business as the role develops
• working closely with the directors on the continued growth of brew'd

who we're looking for

We're less interested in finding someone who simply has "manager" on their CV and more interested in finding someone with the right attitude.