assistant general manager

wagamama; West of England; On-site; GBP 40,000 - 48,000; Full time

Benefits offered by this job

Annual bonus (up to £3,000)

Tips share

50% off for friends and family

Free meals on shift

Wagestream early access to earned pay

Parental leave: 26 weeks full pay + 13

30% off at other TRG brands

Job summary

wagamama is seeking an Assistant General Manager to oversee daily restaurant operations alongside the General Manager. You’ll lead with empathy in a high-energy, busy environment, coaching your team to grow and perform at their best.

This full-time role offers progression toward general management, plus benefits and a strong team culture that values pace, freshness, and care for guests.

Qualifications

• Experience in managing a busy hospitality operation.
• Proven leadership in fast-paced restaurant environments.
• Willingness to grow into a General Manager role.

Responsibilities

• Work with the General Manager to run a vibrant, high-performing restaurant.
• Support your team, foster inclusion and pride in their work.
• Jump into service, resolve issues quickly, maintain energy.
• Coach the team to develop and improve continuously.
• Apply Kaizen mindset to identify and implement small improvements.

Skills

Leadership

Empathy

Coaching

Kaizen mindset

Team management

Problem solving

Growth mindset

Job description

assistant general manager | full time

assistant general manager | full time

at wagamama, food is life. we care deeply about fresh ingredients, service with pace, and the kind of leadership that lifts everyone up. as assistant general manager, you’ll bring the calm in the chaos, the rhythm to the rush, and the support your team needs to thrive.

What You’ll Be Doing

• working shoulder-to-shoulder with your general manager to run a vibrant, high-performing restaurant
• helping your team feel seen, supported, and proud of what they do
• jumping into service, solving problems fast, and keeping energy high
• coaching your team to grow, not just hit targets
• thinking with a kaizen mindset - constantly spotting the little ways we can do things better, then making them happen

you’ll love this role if you...

• lead with empathy and a bit of edge
• bring people together so the team moves as one
• love the idea of growing into a general manager
• thrive in fast-paced places where no two days are the same
• believe food brings people together, and restaurants can be places of real connection

What You’ll Get

• a culture that backs your growth, wellbeing + individuality
• up to £3,000 annual bonus
• a share of tips*
• 50% off for friends + family
• free meals on shift
• early access to earned pay with wagestream
• 26 weeks full pay + 13 weeks half pay for new parents
• 30% off at other TRG brands (brunning & price pubs, barburrito + more)

in addition to this, we offer the usual benefits such as: pension scheme, holiday, training, cycle to work scheme, retail + leisure discounts, discounted gym memberships + long service awards.

we’re proud to be a disability confident employer. no matter where you’re from or who you are, you’ve got a seat at our bench.

Feed Yourself, Feed Others

• 100% of tips go to our teams. actual tips by restaurant will vary. tips are left solely at our guests discretion and are not considered as wages by the company nor are they guaranteed in any way