Assistant General Manager

JD Gyms; West of England; On-site; GBP 26,000 - 36,000; Full time

Benefits offered by this job

Staff discount

Personal development opportunities

Job summary

JD Gyms is seeking an Assistant General Manager to support daily club operations and lead a team of Fitness Coaches and General Assistants. You will work closely with the General Manager to uphold safety, cleanliness, and brand standards while driving membership growth and commercial performance.

The role emphasizes coaching, team leadership, and delivering exceptional member experiences in a fast-growing gym chain across the UK.

Qualifications

• Experience leading and developing colleagues within a leisure, fitness, hospitality or customer-focused environment.
• Demonstrates a strong commitment to delivering excellent member service and effective leadership.
• Must be qualified to at least Level 2 Gym Instructor.
• Experience contributing to membership growth, commercial performance and recruiting/managing a team.

Responsibilities

• Support successful day-to-day operation of the club.
• Lead and coach team to deliver high standards and member service.
• Achieve membership, revenue and commercial targets.
• Ensure safety, cleanliness and brand standards are maintained.
• Recruit and manage fitness coaches and general assistants to cover daily operations.

Skills

Leadership

Customer service

Coaching

Team management

Level 2 Gym Instructor

Commercial awareness

Education

Level 2 Gym Instructor

Job description

Want to work for JD Gyms? Of course you do! We are an exciting, award winning gym chain that is quickly expanding across the UK and taking the sector by storm. We invest in fitting out our clubs to create top quality, stylish environments for our members. Excellent class timetables and robust on the ground teams are a key part in delivering our outstanding fitness offering, so we are always on the lookout for fresh talent.

Role overview

As an Assistant General Manager, you will play a key role in supporting the successful day-to-day operation of the club. Working closely with the General Manager, you will help maintain high operational standards, support colleague development and contribute to achieving membership and commercial objectives. Through effective leadership, coaching and collaboration, you will help create a positive environment for colleagues and members, ensuring the club delivers exceptional experiences, strong operational performance and a safe, welcoming environment for all.

Responsibilities

• Ensure that all policies and procedures in both the Health and Safety Employee Policy and Company Procedures Handbook are adhered to.
• Responsible for adhering to and maintaining the JD Gyms Brand Standard.
• Conduct daily, weekly, and monthly safety checks. Report and chase all defects, to ensure the building and its equipment is safe to use.
• Recruit and manage a team of employed Fitness Coaches and General Assistants to ensure the club is operational cover to ensure daily expectations are delivered.
• Hold regular team meetings to aid development and keep everyone updated.
• Support the achievement of membership, revenue and commercial targets.
• To drive and maximise secondary spending revenue.
• To ensure the whole of the gym facility is of the highest standard of cleanliness.
• Ensure the in-house cleaners (General Assistant) are cleaning to the highest standard. To manage the weekly banking process so that wastage and variance is minimal, maximising profit.
• To ensure uniform standards are being adhered to by all team members and yourself.
• Deliver outstanding member service through positive and professional interactions.
• Help create a positive, supportive and engaging working environment for colleagues.
• Represent JD Gyms values and standards in all interactions with members and colleagues.

Skills and Experience

• Experience leading and developing colleagues within a leisure, fitness, hospitality or customer-focused environment.
• Demonstrates a strong commitment to delivering excellent member service
• and be an effective leader with the ability to support, coach and develop colleagues
• Must be qualified to at least Level 2 Gym Instructor
• Experience contributing to membership growth, commercial performance and achieving business objectives and co-ordinating local marketing activity as well as of recruiting and managing a successful team.
• Experience supporting operational delivery, people leadership and commercial performance within a leisure or customer-focused environment. We know our colleagues work tirelessly to make JD Gyms the success it is today and in turn, we offer them some amazing benefits including staff Discount On JD Group and other brands within the organisation and personal development opportunities to learn and develop at work. Thank you for your time. #Gyms