Assistant General Manager

YesGolfing; Pannal; Hybrid; GBP 28,000 - 34,000; Full time

Benefits offered by this job

Company pension scheme

25 days holiday + bank holidays

Training and PD commitment

Courtesy membership

Staff meals on duty

Staff uniform

Job summary

YesGolfing's featured club in North Yorkshire seeks an accomplished Assistant General Manager to join the senior leadership team. You will support the General Manager across membership services, events, golf operations, administration and compliance, acting as deputy to keep daily operations running smoothly.

The role emphasizes delivering an outstanding member experience, engaging with committees and external stakeholders, and ensuring high standards across facilities, hospitality and services.

Qualifications

• Proven experience within a private members’ golf club.
• Strong leadership and people-management skills.
• Excellent communication and interpersonal abilities, with the confidence to engage effectively with members and stakeholders.
• A commercially astute and operationally focused approach.
• Experience managing budgets, teams and multiple operational priorities.

Responsibilities

• Supporting the General Manager in the overall management and strategic development of the Club.
• Maintaining the highest standards of member and guest service.
• Working closely with professional, hospitality, and administrative teams to ensure seamless operations.
• Supporting the planning and delivery of the Club’s diary of competitions, functions and events.
• Contributing to financial management, budgets, purchasing and commercial performance.
• Building relationships with members, committees, suppliers and stakeholders.
• Identifying opportunities to improve operational efficiency and member experience.
• Acting as a senior representative of the Club and deputising for the General Manager when required.

Skills

Leadership

People management

Communication

Budget management

Operational focus

Guest/member service

Job description

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As Assistant General Manager, you will play a key role in ensuring the Club consistently delivers an exceptional experience for its members, guests and visitors.

You will provide visible and engaging support and leadership across the Club’s operations, supporting the General Manager in the effective management of people, facilities, golf competitions, events, hospitality and member services.

Full Time

Location:

Follifoot Rd, Pannal, Harrogate, North Yorkshire, England, HG3 1ES

Description:

An exceptional opportunity to join one of Yorkshire’s most prestigious golf clubs.

We are creating an exciting new role for an exceptional Assistant General Manager to join the Club’s senior leadership team and further support the Club in its next phase of development and growth. This is a broad, high-impact role at the operational heart of the Club, supporting the General Manager across, membership services, events, golf operations, administration and compliance.

The successful candidate will act as the General Manager’s deputy, keeping the Club’s day-to-day operations running smoothly and providing the organisational backbone that allows the wider team to deliver an outstanding experience.

The Role

As Assistant General Manager, you will play a key role in ensuring the Club consistently delivers an exceptional experience for its members, guests and visitors.

You will provide visible and engaging support and leadership across the Club’s operations, supporting the General Manager in the effective management of people, facilities, golf competitions, events, hospitality and member services.

Key responsibilities will include:

• Supporting the General Manager in the overall management and strategic development of the Club.
• Maintaining the highest standards of member and guest service.
• Working closely with the Club’s professional, hospitality, and administrative teams to ensure seamless operations.
• Supporting the planning and delivery of the Club’s diary of competitions, functions, corporate events and social occasions.
• Contributing to financial management, budgets, purchasing and commercial performance.
• Building strong relationships with members, committees, suppliers and external stakeholders.
• Identifying opportunities to improve operational efficiency, service standards and the overall member experience.
• Acting as a senior representative of the Club and deputising for the General Manager when required.

About You

We are looking for a confident and accomplished manager with a genuine passion for delivering outstanding service.

You will ideally have:

• Proven experience within a private members’ golf club,
• Strong leadership and people-management skills.
• Excellent communication and interpersonal abilities, with the confidence to engage effectively with members, committees, colleagues and senior stakeholders.
• A commercially astute and operationally focused approach.
• Experience managing budgets, teams and multiple operational priorities.
• Exceptional attention to detail and a commitment to consistently high standards.
• The ability to remain calm, professional and solutions-focused in a demanding environment.
• A natural understanding of discretion, diplomacy and the expectations associated with a prestigious private club.
• A flexible approach, including the ability to work evenings, weekends and during key Club events when required.

The Opportunity

The Club offers a professional, rewarding and highly engaging working environment, development, progression, and the opportunity to play a meaningful role in the Club’s continued success together with the opportunity to work alongside an experienced leadership team and play a meaningful role in delivering an exceptional experience for its membership.

Salary:

£28k-34k Commensurate with experience, plus other benefits including –

• Company pension scheme.
• 25 days holiday plus statutory bank holidays.
• Training and continued professional development commitment.
• Courtesy membership.
• Staff Uniform.
• Staff meals on duty.
• A supportive, collaborative working culture within a Club with an outstanding reputation and an exciting future.

Location:

Pannal – North Yorkshire

Reporting to:

General Manager

Position:

Full-time, permanent

Additional Information:

Use the contact information above to contact us for more information