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Assistant General Manager

Chotto Matte - UK

London

On-site

GBP 45,000 - 50,000

Full time

4 days ago
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Job summary

A prestigious restaurant group in London is seeking an experienced Assistant General Manager to enhance the operations of its flagship venue. The ideal candidate will possess leadership skills, a passion for hospitality, and the ability to manage a high-performing team, ensuring exceptional guest experiences and achieving financial targets. This role offers an exciting opportunity to be part of a vibrant culinary environment.

Qualifications

  • Minimum 3 years of experience in luxury or high-end hospitality management.
  • Proven experience managing large teams.
  • Ability to inspire and lead a team.

Responsibilities

  • Support the General Manager in day-to-day operations.
  • Deliver first-class guest experiences.
  • Manage team training and compliance.

Skills

Leadership
Dynamic
Engagement
Hospitality Excellence

Job description

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Salary: Up to £50,000 inclusive of tronc

About us:

Chotto Matte is a globally recognized Japanese-Peruvian
fusion restaurant group with locations in London, Miami, San Francisco, Toronto.
Our venues are immersive spaces where vibrant cuisine meets energetic beats,
offering guests a unique and engaging dining experience.

We’re on the lookout for an experienced Assistant General
Manager
to support our ongoing success of our flagship restaurant, Chotto
Matte Soho.

As Assistant General Manager, you will be responsible for
supporting the General Manager with the day-to-day operations of the
restaurant. Your core responsibilities will include driving business
performance forward by hiring and training a top performing team, as well as
supporting in delivering labour, sales targets and margins required to meet
business objectives.

Key Responsibilities:

  • Support
    the General Manager in the day-to-day operations of the venue
  • Support
    to delivery of the annualised Sales, Labour, Margin and Profit budget for
    the venue
  • Deliver
    a first-class guest experience for all guests
  • Maintain
    and train a high performing team around you through structured and quality
    recruitment
  • Motivating,
    Developing and Incentivising your team across all departments of the
    business
  • Collaborating
    with the Head Chef to maximise efficiency between Front & Back of
    house during service
  • Awareness
    of competitors and hospitality trends. Feeds back to General Manager
    regularly
  • Health
    & Safety (H&S) of all who enter the venue
  • Delivering
    and managing training needs of all team as well as the non-negotiable
    compliance such as Due Diligence, Licensing, H&S, Fire, COSHH,
    Allergens, Food Safety and Manual Handling
  • Maintaining
    and improving the service standards of the venue through training,
    coaching, innovation and consistency
  • Atmosphere
    management and ensuring the atmosphere is on point at all times
  • Working
    with your Support Office team to create sales building activities in the
    venue.

Requirements:

  • The
    ideal Assistant General Manager will have a minimum 3 years of experience
    in luxury or high-end hospitality management
  • Proven
    experience managing large teams
  • A
    natural leader who can inspire others and lead from the front.
  • Dynamic.
    We never stand still. You can deal with change and are in fact motivated
    by being out of your comfort zone
  • Engaging
    and Approachable. People naturally come to you with your innate ability
    tolead
  • You
    will be familiar with operating brand standards to a high level. You will
    be serving high profile guests and we treat all guests like
    superstars
  • Highly
    Energetic, you know what great hospitality looks like and can deliver it
    every second of every day
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