Assistant General Manager

Confidential Careers; Greater London; On-site; GBP 63,000 - 77,000; Full time

Job summary

Confidential Careers in London is seeking an experienced Assistant General Manager for a high-end luxury restaurant. You will lead a premium front-of-house team, ensuring flawless service during peak periods and upholding the highest standards of hospitality and presentation.

As a hands-on leader, you will mentor staff, assist with budgeting and labour planning, and drive guest satisfaction and commercial performance.

Qualifications

• Previous experience as an Assistant General Manager in a high-volume luxury restaurant.
• Proven experience leading large, high-performing teams.
• Strong understanding of luxury hospitality and service standards.
• Commercial awareness with budgeting and labour experience.
• Hands-on, floor-focused leadership with excellent communication.

Responsibilities

• Support the General Manager in day-to-day operations and guest service.
• Lead the restaurant floor during high-volume services with a hands-on approach.
• Coach and develop a high-performing front-of-house team.
• Maintain exceptional service, presentation and grooming standards.
• Assist with staffing, rotas, labour management and business performance.
• Own the restaurant in the General Manager's absence and ensure smooth operations.
• Address guest feedback promptly and professionally.
• Support recruitment, onboarding, training and team development.
• Collaborate with senior management to drive operational improvements and financial performance.
• Ensure compliance with health, safety, licensing and company standards.

Skills

Leadership

Guest Experience

Team Development

High-Volume Ops

Operations Management

Budgeting & Labour

Communication

Job description

ASSISTANT GENERAL MANAGER – LUXURY RESTAURANT

We are currently seeking an experienced and passionate Assistant General Manager to join the leadership team of a high-end luxury restaurant in London.

This is an exciting opportunity for a senior hospitality professional who thrives in a high-volume environment and is passionate about exceptional guest experiences, team development, and operational excellence.

KEY RESPONSIBILITIES

• Support the General Manager in overseeing the day-to-day operations, ensuring seamless and exceptional service.
• Take a hands-on leadership approach across the restaurant floor, particularly during high-volume services.
• Lead, motivate, coach, and develop a high-performing front-of-house team.
• Maintain the highest standards of service, presentation, hospitality, and grooming.
• Support operational planning, staffing, rotas, labour management, and overall business performance.
• Take ownership of the restaurant in the General Manager's absence, ensuring smooth operations.
• Handle guest feedback and resolve any issues promptly and professionally.
• Support recruitment, onboarding, training, and development across the team.
• Work closely with senior management to drive operational improvements and commercial performance.
• Ensure compliance with all health, safety, licensing, and company standards.

ABOUT YOU

• Previous experience as an Assistant General Manager within a high-volume luxury restaurant, or as a General Manager within a smaller-volume, high-end restaurant.
• Proven experience managing and developing large, high-performing teams.
• Strong understanding of luxury hospitality and exceptional service standards.
• Commercially aware, with experience supporting budgets, labour, and restaurant performance.
• A confident, hands-on leader who is highly visible on the floor.
• Excellent communication, organisation, and people‑management skills.
• Calm and solutions-focused in a fast-paced environment.
• Ambitious, driven, and passionate about delivering exceptional guest experiences.

WHAT WE OFFER

• Salary: £70,000+ per annum + additional benefits
• The opportunity to join a prestigious luxury restaurant in London.

Candidates must have the right to live and work in the UK.