Assistant General Manager

Confidential; Greater London; Presencial; GBP 42 000 - 65 000; Tempo integral

Resumo da oferta

Confidential in London is seeking an Assistant General Manager for a luxury lifestyle dining concept. You will lead teams on the floor, ensure outstanding service and guest satisfaction, and work closely with management in a fast-paced, high-energy setting.

The role requires strong leadership, excellent communication, and a proactive approach to staff development and guest relations. Based in London with a focus on premium service standards.

Qualificações

• Proven experience in a senior operational role within premium dining.
• Experience in luxury lifestyle restaurants or high-volume venues is desirable.
• Strong floor presence with ability to lead teams in a busy operation.
• Good commercial awareness including labour costs, budgets and KPIs.

Responsabilidades

• Support the General Manager in daily operations and service standards.
• Lead on the floor, ensuring a seamless guest experience.
• Coach and develop front-of-house colleagues and foster a high-performing team culture.
• Assist with driving revenue and controlling costs to hit targets.
• Monitor business performance and contribute to labour management and stock control.
• Ensure standards of service, presentation and atmosphere are maintained.

Conhecimentos

Leadership

Guest experience

Team development

Communication

Budget awareness

Descrição da oferta de emprego

Assistant General Manager – Luxury Lifestyle Dining | London

A hospitality group is looking for a Assistant General Manager (AGM) to join one of its luxury lifestyle dining concepts in London. This is an exciting opportunity for an experienced hospitality professional who thrives in a fast-paced environment, enjoys leading teams and is passionate about delivering outstanding service within a vibrant, high-energy dining setting.

Key Responsibilities

• Support the General Manager in overseeing daily operations and maintaining exceptional service standards.
• Take an active role on the floor, leading the team and ensuring a seamless guest experience.
• Supervise, coach and develop front-of-house colleagues, fostering a positive and high-performing team culture.
• Assist with driving revenue, controlling costs and achieving operational targets.
• Monitor business performance and contribute to effective labour management, stock control and overall profitability.
• Ensure the venue consistently delivers the expected standards of service, presentation and atmosphere.
• Work closely with the kitchen and management teams to maintain smooth communication and efficient operations.
• Support recruitment, onboarding, training and retention of team members.
• Handle guest feedback and resolve operational challenges professionally and efficiently.
• Step into the General Manager’s responsibilities when required, ensuring continuity across the operation.

Requirements

• Proven experience as an Assistant General Manager, Restaurant Manager or in a similar senior operational role within a premium dining environment.
• Experience in luxury lifestyle restaurants, high-volume venues or entertainment-led hospitality concepts is highly desirable.
• Strong floor presence and the ability to lead teams in a busy, high-energy operation.
• Good commercial awareness, with an understanding of labour costs, budgets, revenue targets and operational KPIs.
• Excellent communication, organisational and people-management skills.
• A proactive, hands-on leadership style with a strong focus on guest satisfaction and team development.
• A genuine passion for hospitality and creating memorable guest experiences.
• Candidates must currently be based in London.
• Existing right to work in the UK is essential.

Further details about the venue and opportunity will be shared with shortlisted candidates during the recruitment process.