Assistant General Manager

The Columbo Group; Greater London; On-site; GBP 35,000 - 48,000; Full time

Benefits offered by this job

50% off across all Columbo venues

Columbo Academy training and develop

Hero of the Month recognition with a 0

Generous Referral Scheme

Global industry trips for top staff

Nest pension scheme

Job summary

The Blues Kitchen, part of The Columbo Group, is seeking an Assistant General Manager to lead on-floor operations and support the General Manager. You will drive excellence across service, food and drinks while building strong teams and a culture of hospitality.

Join a high-energy venue with opportunities for growth, ownership of shifts, and a focus on guest experience. Competitive pay and a wide-ranging benefits package await the right candidate.

Qualifications

• Experience as an Assistant General Manager or equivalent in a busy hospitality venue.
• Strong leadership to motivate teams and foster a positive culture.
• Eye for detail and high standards across service, food and guest experience.

Responsibilities

• Support the General Manager in day-to-day venue operations.
• Drive performance across service, food, drinks and guest experience.
• Lead and support management teams across all departments.
• Own shifts and maintain high standards at all times.
• Support recruitment, training and development of the wider team.
• Manage labour, rotas and operational efficiency.
• Handle guest feedback with confidence and care.
• Step into the General Manager role when needed.

Skills

Leadership

Team building

Guest experience

Organisational skills

Commercial awareness

Decision making

People development

Job description

We’re looking for an Assistant General Manager to help lead the team at The Blues Kitchen.

The Blues Kitchen brings together proper food, world-class live music and an incredible drinks menu, all under one roof. But what really sets us apart is how it feels. The energy in the room. The standards behind the scenes. The people who make it happen. This is a venue built on heartfelt hospitality, strong culture and attention to detail. Nothing is random. Everything matters. From how a shift is run to how a guest feels walking through the door.

As Assistant General Manager, you’ll work closely with the General Manager to help lead the venue day to day. You’ll be a key part of the senior leadership team, supporting performance, driving standards and making sure every part of the operation runs properly.

This is a role for someone who knows how to lead from the floor, build strong teams and stay on top of the detail. Someone commercial, organised and confident who wants to keep growing and take real ownership.

What You’ll Do

• Support the General Manager in leading the day-to-day operation of the venue
• Help drive performance across service, food, drinks and guest experience
• Lead and support management teams across all departments
• Take ownership of shifts and make sure standards stay high at all times
• Support recruitment, training and development across the wider team
• Help manage labour, rotas and operational efficiency
• Handle guest feedback and resolve issues with confidence and care
• Step into the General Manager role when needed and lead from the front

What We’re Looking For

• Experience as an Assistant General Manager, Senior Manager or strong Department Head in a busy hospitality venue
• A confident leader who can motivate teams and create a positive culture
• Strong organisational skills and great attention to detail
• Commercial awareness and an understanding of venue performance
• Calm under pressure and confident making decisions
• Someone who genuinely cares about hospitality and guest experience
• Ambitious, switched on and ready to keep developing

What to Expect

• Competitive salary plus tronc with a strong overall package. Paid monthly.
• A high energy working environment with a strong team around you.
• Real autonomy and ownership of your restaurant.

Why You’ll Love Working With Us

• 50% off across all Columbo venues, plus free access to our events and festivals.
• Training and development through the Columbo Academy.
• Hero of the Month recognition, including a paid weekend off.
• Generous Referral Scheme.
• Opportunities for global industry trips for top performers.
• Pension scheme via Nest.