Assistant General Manager

The New World Trading Company; Cardiff; On-site; GBP 28,000 - 40,000; Full time

Benefits offered by this job

50% discount for you and up to 5 гости

Free meals on shift

Your birthday and the day after off

Education subsidies

Wagestream financial wellbeing support

Hospitality Action confdential support

Comprehensive training and ongoing支撑

Job summary

The Botanist Cardiff is hiring an Assistant General Manager to join its leadership team and help shape culture, support the team and deliver exceptional guest experiences daily.

Work closely with the General Manager to drive performance, recruit, train and onboard staff, and maintain high service standards across operations in a vibrant Cardiff venue.

Qualifications

• What You'll Be Doing items reflect leadership and operational responsibilities as described in the ad.

Responsibilities

• Supporting the day-to-day operation of the business
• Leading, coaching and developing team members
• Delivering exceptional guest experiences
• Supporting recruitment, training and onboarding
• Driving service standards and operational excellence
• Supporting commercial performance and business objectives
• Helping create a positive and engaging team culture

Job description

The Botanist Cardiff are hiring an Assistant General Manager

We're looking for Assistant General Managers who are passionate about people, hospitality and creating great experiences.

At The Botanist Cardiff, you'll be a key member of the leadership team, helping shape culture, support your team and deliver exceptional guest experiences every day.

You'll work closely with the General Manager to drive performance while creating an environment where people feel valued, supported and inspired to do their best work.

What You'll Be Doing

• Supporting the day-to-day operation of the business


• Leading, coaching and developing team members


• Delivering exceptional guest experiences


• Supporting recruitment, training and onboarding


• Driving service standards and operational excellence


• Supporting commercial performance and business objectives


• Helping create a positive and engaging team culture

What We're Looking For

We're looking for someone who leads with positivity, has strong hospitality experience and enjoys developing people.

Previous management experience within hospitality is desirable.

Why Join The Botanist Cardiff?

At The Botanist Cardiff, great hospitality starts with great people. We create places full of energy, personality and genuine connection - and that only happens when our teams feel supported, valued and able to thrive.

You'll be part of a business that invests in its people, celebrates individuality and gives you the tools, training and support to bring brilliant hospitality to life every day. You'll receive:

• 50% discount for you and up to 5 guests across our venues


• Free meals on shift


• Your birthday and the day after guaranteed off


• Education subsidies to support personal development


• Wagestream financial wellbeing support and earned wage access


• Confidential support through Hospitality Action


• Comprehensive training and ongoing support

If you're ready to help lead a successful hospitality business and develop great people, we'd love to hear from you.