Server

The New World Trading Company

Barnsley

On-site

GBP 63,000 - 77,000

Full time

5 days ago

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Benefits offered by this job

AXA private healthcare for you and an2

50% food and drink discount

Free meals on shift

Birthday days off

Education subsidies

TRONC pot via TiPJAR

Stream – financial flexibility and (ri

Hospitality Action support

Job summary

The Botanist is part of The New World Trading Company, seeking an Operations Manager (Multi-Site Hospitality) for London and the South. You will lead General Managers to deliver outstanding guest experiences, while driving revenue growth and ensuring brand standards across sites.

We value energetic leadership, development of teams, and a culture of fairness and fun, with a strong focus on performance and profitability.

Qualifications

2 years+ multi-site experience in a similar hospitality environment.

Responsibilities

Lead and inspire General Managers to deliver outstanding guest experiences while driving strong commercial results.
Uphold brand standards across all sites and drive continuous improvement.
Develop people by recruiting, coaching and growing talent, managing performance fairly.

Skills

Leadership

People management

P&L management

Job description

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The New World Trading Company Careers

We are the home of The Botanist, creating memorable hospitality experiences across our family of four unique bar and restaurant brands. Each venue has its own atmosphere and character, brought to life through great food, expertly crafted cocktails, live music and warm, genuine hospitality.

Across the UK, our venues are built around people. From kitchens and bars to front of house and management teams, the people behind our brands shape the atmosphere, energy and experience guests remember.

We work hard, support each other and celebrate success together. We invest in flexible careers, development opportunities and clear progression, creating environments where people can learn, grow and build long-term careers in hospitality.

Hardworking. Honest. Fair. Fun.

These are our values, They influence everything we do, from how we support our teams to the experiences we create for every guest.

Whether you’re searching for your first role, flexible part‑time work or your next career opportunity, there’s a place for you here.

You’ll love it here!

What's in it for you?

Free meal on shift

50% food and drink

Access to our employee assistance programme with Hospitality Action

Two additional paid days off for marriage or a new arrival

One paid day volunteering with your charity of choice each year

Wagestream for live visibility and control of your pay and finances

Westfield rewards for discounts and cash back

Cash back health plan with Westfield Health

Private medical insurance for qualifying team

Wine at supplier cost prices

Enhanced Maternity, Paternity and Adoption leave

Operations Manager (Multi-Site Hospitality) – London and South | The Botanist // New World Trading Company

Salary up to £70,000 before bonus

This role has accountability for 6/7 locations with key sites across London and regional UK locations (including Watford, Marlow, Reading, Bournemouth)

Candidates must have 2 years+ multi-site experience in a similar environment clearly evidenced within their application.

Who We Are - The Botanist

The Botanist was founded in 2012 with one simple mission: to celebrate the vibrant world of botany through food, drink, and unforgettable experiences.

Our spaces are alive with the spirit of nature, where energy is high, connections are real, and creativity flows through everything we do. From menus that celebrate fresh, seasonal produce to our inventive, botanically inspired cocktails curated by our resident botanist, we’re proud of our warm, unpretentious approach to hospitality. Add in live music every weekend, unforgettable moments, and a culture that values honesty, hard work, fairness and fun in equal measure, and you’ll find a place where people can truly thrive.

We believe individuality matters, great teams create great experiences, and careers should grow as creatively as our menus. If you’re excited by energy, teamwork and doing things a little differently, you’ll feel right at home here.

The Botanist. Just a little bit more than you expected.

What will you do?

You’ll lead and inspire General Managers to deliver outstanding guest experiences while driving strong commercial results. You’ll set clear expectations, roll up your sleeves when needed, and lead from the front - creating a high-performance culture that’s hardworking, positive, and genuinely enjoyable to be part of.

You’ll uphold brand standards across all sites, ensuring consistency, quality, and continuous improvement. Through regular business reviews, open and honest conversations, and clear communication, you’ll keep teams aligned on performance, priorities, and wellbeing - treating people fairly and with respect while maintaining high standards.

You’ll own financial performance, driving revenue growth, sales execution, and profit optimisation while confidently managing P&L results. You’ll motivate your General Managers to stretch beyond targets and take pride in running great businesses.

Developing people will be central to your leadership. You’ll recruit, coach, and grow talent for today and the future, handling performance and people matters promptly, fairly, and with integrity - while keeping energy high and celebrating wins along the way.