Assistant General Manager

The New World Trading Company; Cardiff; On-site; GBP 30,000 - 40,000; Full time

Benefits offered by this job

50% discount for you and guests

Free meals on shift

Guaranteed day off for your birthday

Education subsidies

Wagestream financial wellbeing support

Confidential support through Hospital

Comprehensive training and support

Job summary

The Botanist Cardiff is seeking an Assistant General Manager to join their leadership team. This role involves supporting daily operations, coaching team members, and delivering outstanding guest experiences.

The ideal candidate will have previous hospitality management experience and a passion for developing individuals. The Botanist is dedicated to creating a supportive atmosphere with strong values where team members can thrive.

Qualifications

• Previous management experience within hospitality is desirable.
• Strong hospitality experience and enjoyment in developing people.

Responsibilities

• Supporting the day-to-day operation of the business.
• Leading, coaching and developing team members.
• Delivering exceptional guest experiences.
• Supporting recruitment, training and onboarding.
• Driving service standards and operational excellence.
• Supporting commercial performance and business objectives.
• Helping create a positive and engaging team culture.

Skills

Leadership

Hospitality Experience

Coaching and Development

Job description

The Botanist Cardiff are hiring an Assistant General Manager

We're looking for Assistant General Managers who are passionate about people, hospitality and creating great experiences.

At The Botanist Cardiff, you'll be a key member of the leadership team, helping shape culture, support your team and deliver exceptional guest experiences every day.

You’ll work closely with the General Manager to drive performance while creating an environment where people feel valued, supported and inspired to do their best work.

What You’ll Be Doing

• Supporting the day-to-day operation of the business
• Leading, coaching and developing team members
• Delivering exceptional guest experiences
• Supporting recruitment, training and onboarding
• Driving service standards and operational excellence
• Supporting commercial performance and business objectives
• Helping create a positive and engaging team culture

What We’re Looking For

We're looking for someone who leads with positivity, has strong hospitality experience and enjoys developing people.

Previous management experience within hospitality is desirable.

Why Join The Botanist Cardiff?

At The Botanist Cardiff, great hospitality starts with great people. We create places full of energy, personality and genuine connection - and that only happens when our teams feel supported, valued and able to thrive.

You’ll be part of a business that invests in its people, celebrates individuality and gives you the tools, training and support to bring brilliant hospitality to life every day. You’ll receive:

• 50% discount for you and up to 5 guests across our venues
• Free meals on shift
• Your birthday and the day after guaranteed off
• Education subsidies to support personal development
• Wagestream financial wellbeing support and earned wage access
• Confidential support through Hospitality Action
• Comprehensive training and ongoing support

If you're ready to help lead a successful hospitality business and develop great people, we'd love to hear from you.